where do i find the dump log?? and also in the link you gave me, do i follow all the instruction..?? if yes, does the settings apply forever, or only this time..?? what will u find from my dump log?

The log shows what your computer was doing when it crashed and most likely will place the blame somewhere.


C:\DOCUME~1\Owner\LOCALS~1\Temp\WER9544.dir00\Mini 020608-01.dmp

Originally Posted by ramesh help

from which part do u want me to follow from?? do i start from the Kernel memory dump or from the begining?

If you are referring to the dump log post the whole thing.

Please also reply here in this thread.

noooo.. i meant you gave me the link for the website right.. where do i start from.. from the top of the post or the middle or WHERE??? i have not done anything yet..!!

Then if your Blue Screen is showing a Memory Dump do the following:


Go to start | Search | All files and folders and type in .dmp in the All or part of the file name: box.
Note the location of your .dmp files.
If no .dmp files check for minidump.
Remember this location and the path that leads to it.

Then:

1) Download and install the

Debugging Tools from Microsoft

All you need do is download and install this. Make no attempt to start or run it.

2) Download and install this

debugwiz

This is a DOS based batch file that will command the above Microsoft Tools.

3) Open the Wiz & Browse to, or paste in the path to, your .dmp file.

4) After the Wiz creates a Text document post it back to your thread.

Please do not attach it or post in [code]: just plain text: thanks.

okay thanks.

this part
type in .dmp in the All or part of the file name: box.

so do i type box.dmp ??

Dump files have this extension: .dmp

You type that into the box for typing into.

Your computer has already told you the file is here:

C:\DOCUME~1\Owner\LOCALS~1\Temp\WER9544.dir00\Mini 020608-01.dmp

That is what Microsoft was having you send them.

i searched for .dmp
and i got the location

C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson
C:\WINDOWS\Minidump
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox
C:\New Folder\2nd desktop\ramesh\New Folder\Trillian\Crash Files


If no .dmp files check for minidump.
Remember this location and the path that leads to it.
then i searched for minidump

C:\WINDOWS

what i'm doing is right??

This should be the file:

C:\DOCUME~1\Owner\LOCALS~1\Temp\WER9544.dir00\Mini 020608-01.dmp

i went straight into the the folder, it couldnt find

the file name it could go it
C:\DOCUME~1\Owner\LOCALS~1\Temp\

in the temp folder, there is hsperfdata_Owner, MessengerCache, msohtml1, WPDNSE and all the other .TMP files and some notepad files

what sould i do??