Well I recently downloaded direct x 9.0 and after I installed it my computer randomly restarted, so I turned it back on and when it get's back to the Windows XP loading screen it restarts the only way I can access the internet or play any online game is on safe mode, but I would like to fix this problem so I can log on to my computer regularly without any hassle. Also the computer has Windows XP service pack 1 i'm not sure if you guys/girls needed to know this but I might as well throw it in. And please help me fix this problem thanks!

Start in Safe Mode then choose System Restore.

Restore to a point prior to your problem.

Afterwards go to Windows Update and get SP2 before doing anything else.

Originally Posted by Ommyz

I have tried a system restore but it still restarts...and how would I upgrade to SP2? Thanks alot!

start > All Programs > Windows Update

Ok so how do I prevent my computer from restarting?

Safe Mode.

Also try the relevant steps in this thread:

http://www.d-a-l.com/help/showthread.php?t=50190

Jephree i dnt want to keep my computer in safe mode, so is there just a normal way to boot it?

I was suggesting loading SP2 in Safe Mode in order that it might fix things.

If you want further error tracking than read the link I posted.

Shut off Auto Restart and see what comes up.

Hmm well in order to have SP2 to work my computer needs to restart and it keeps shutting off when it boots back up so how can I get SP2 in safe mode i tried downloading it but my computer always needs to restart in order for it to work

What is the make and model of the computer?

Do you have the Recovery or Microsoft XP CD?