Computer reboots when i disable internet connection

  1. #1
    gazza1988 is offline Valued Member

    Computer reboots when i disable internet connection

    right this is a little weird and i can find any other info on google.

    my computer has randomly been slow recently, sometimes it will work seamlessly then suddenly it will bog down.

    i have the extender resource monitor enabled and that says im in the red on disk uasage,all i am doing is web browsing (when the computer bogs down).

    now i though it could be a virus so i went to do a virus scan, i always stop everything when scanning for viruses, i even disable my internet. anyway 2 times this has happened, i right-click the icon in the bottom right, click disable and my computer restarts (it doesnt shut down, its like i pressed the little reset button on the front of the computer)

    i couldnt boot up for a while after it just got stuck on the bootup screen,

    my computer is:
    windows media centre
    AMD Athlon 64 X2 Dual Core 4200+
    3072MB RAM
    im using windows firewall

    what ive tried:
    1. virus scan (with the internet on, using avg free)
    2. spybot, ad-aware,

    im stuck as to what the problem is
    Last edited by gazza1988; 16-12-2007 at 11:29 AM.


  2. #2
    Dan Penny is offline Techie7 Staff
    What were the results of your virus/spyware/adware scans? Clear? (I gather that the databases for all three are up to date.)

    What programs do you have running on startup? This can be checked via Start, Run, msconfig, Startup tab. Or, a better tool is Mike Lin's Startup Control Panel (attached).

    Just as a shot in the dark, make sure that any NET/WAKE settings are disabled in the bios (Wake on LAN, Wake on Modem Ring, etc).

    Windows Firewall has been known to do strange things on some machines. Have you considered using another Firewall? Comodo is a free, full function Firewall and it works very well.
    Attached Files

  3. #3
    gazza1988 is offline Valued Member
    on startup i have:

    Startup (user)
    nothing

    Startup (common)
    Extender Resource manager

    HKLM /run
    AVG7_CC
    BluetoothAuthenticationAgent
    BtTray -something to do with my bluesoliel bluetooth application
    CHotkey
    Epson Stylus DX4000 series
    GrooveMonitor
    NvCplDaemon
    nwiz
    readericon
    recguard
    RTHDCPL
    TkBellExe

    HKCU /run
    ctfmon.exe
    MSMSGS
    msnmsgr
    WMPNSCFG

    Run once
    nothing

    deleted
    nothing.

    thats what is listed using the utility you gave me.

    there were no viruses in the AVG scan, i checked for latest definitions before attempting test, same with spybot and the ad-aware scan i thought was the latest version but it wasnt, i have downloaded the latest version and will begin testing. but apart from "tracking cookies" there wasnt anything else in the original scan, but better to be safe than sorry.

    i will look into replacing that firewall.

  4. #4
    Dan Penny is offline Techie7 Staff
    You can get rid of the NvCplDaemon. This is the System Tray icon used to change display settings, the clock rate, and memory speed for nVidia based graphics cards. It's not necessary. You can configure these settings in Display Properties. It's just another one of those elements which the software/hardware vendor decides you should have running, for no good reason.

    You can also disable the "NVIDIA Driver Helper Service" if enabled as it can cause this entry to be re-enabled on re-boot (note that this service can also cause extreme shutdown delays if enabled - http://www.blackviper.com/WinXP/strangeservice.htm) Read the notes for this service at the linked site to assess your decision. Especially if you're a "gamer".

    If you decide to stop this process, go to Start, Run and type in services.msc and hit ENTER. Navigate to the service named NVIDIA Driver Helper Service (nvsvc32.exe) and right-click on it. Click "Properties". In the "Status" dialog box, select "Stop". Under "Startup type", select "Disabled". Click "Apply" and then "OK".


    nwiz:
    nwiz.exe is a part of NVidia's Nview features installable alongside it's graphics hardware products. This application will give the user access to additional features which allow the configuration of up to 32 monitors on a host, or to expand the desktop across many monitors. This is also a non-essential process.

    CHotKey:
    http://searchtasks.answersthatwork.c...p?File=CHotKey

    Did you check your bios settings for the WAKE elements?
    Last edited by Dan Penny; 16-12-2007 at 06:48 PM.

  5. #5
    gazza1988 is offline Valued Member
    i looked through the bios (every page and subpage)

    all i could find was
    USB Dev. Wake-UP from S3 - enabled.

    also this option was on the same page
    Soft-off by PBTN - Instant off

    i havent changed anything in the bios i exited without saving.

    at the top of the bios page it said phoenix technologies, whether that will shed any light in where the WAKE options are.

    i hope its not me being dumb

  6. #6
    Dan Penny is offline Techie7 Staff
    You're doing fine, not dumb. ;>)

    I'm just trying to track down anything you may have either running, or associated, with the internet connection which may be triggering this erroneous behaviour.

    The Soft-off is your power button setting. It's set for Instant off. This is fine.

    The USB setting should be fine, unless your LAN or Modem (whichever device you use to connect to the Internet) is USB. If it is USB, then there may be a connection (relevance) there.

    So thus far we have two possibilities;

    Windows Firewall causing eratic behaviour, and LAN/Modem on USB wake up.

    What is your motherboard make and model number? ie; GIGABYTE GA-7VKML-P

  7. #7
    gazza1988 is offline Valued Member
    my internet is ethernet connection.

    using sisoftware sandra my mainboard is:

    Mainboard
    Platform Compliance : AMD LIVE!
    Manufacturer : C51PVGM-GB
    Multi-Processor (MP) Support : 1 Processor(s)
    MPS Version : 1.40
    Model : C51PVGM-GB
    System BIOS : 08/18/2006-C51PVGM-GB-6A61HE1BC-00
    Chipset : nVidia nForce 61x0 MCP

  8. #8
    Dan Penny is offline Techie7 Staff

  9. #9
    gazza1988 is offline Valued Member
    yes its a gateway GM5046B

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