Computer wont start up

  1. #1

    Computer wont start up

    Ok, Ive had trouble with my Compaq presario computer before
    Last night it was working fine and i shut it down, then this morning i turned it on to find a black screen with several options

    Safe Mode
    Safe Mode with Networking
    Safe Mode with Command Prompt

    Go back to last known good config

    And start windows normally

    when I start windows normally, it goes to the windows screen then restarts, the same with going back to the last good config


    Also tried F10 for system restore, but it doesnt seem to work =/


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    You can try:

    1) Safe Mode. You will then be prompted to System Restore if desired.

    2) Safe Mode: then start Run... chkdsk/f
    Say Yes to run on reboot and reboot.

    3) Boot the Recovery CD into the Recovery Console. Try Run... FIXBOOT and or FIXMBR

  3. #3
    Went into safe mode, all that came up was a lot of file names
    eg.
    multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System 32\Drivers\mup.sys

  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Did you let it run for a few minutes? It takes a while to load and you will just see that screen until it does.

  5. #5
    Yeah i left it on so i could write down the last file, but then it just restarted again =/

  6. #6
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Do you have a Compaq XP CD? If not what is the exact model?

  7. #7
    The PC didnt come with an installation disk (or any disk)
    My computer is a:

    Compaq Presario Desktop PC SR1807UK
    Last edited by rockingtilldeath; 03-10-2007 at 12:24 AM.

  8. #8
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    We need the exact model # to get details from Compaq/HP

    http://welcome.hp.com/country/us/en/support.html

  9. #9
    isnt this the model number?
    SR1807UK

  10. #10
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Yes it is. It wasn't there when I first saw the post. Anyway:

    Computer:

    http://h10025.www1.hp.com/ewfrf/wc/p...&lang=en&cc=us

    Recovery:

    http://h10025.www1.hp.com/ewfrf/wc/d...846640&lang=en

    http://h10025.www1.hp.com/ewfrf/wc/d...=13158&lang=en

    If the F10 Recovery option is not working you can follow the steps to order Recovery CD's.

    You could try the 6 floppy setup to run the Recovery Console but it is an outside chance. The downloads are here:

    http://support.microsoft.com/kb/310994

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