Tools/Internet Options lost

  1. #1
    bobbymc1776 is offline Newbie

    Tools/Internet Options lost

    Was having problems with Javascript, and discovered that Tools/Internet Options no longer is accessible. I use ADware-SE, Windows Defender and McAfee daily, so don't know if malware is the problem. Any suggestions?


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨

  3. #3
    bobbymc1776 is offline Newbie
    I was told to go to Start/Run regedit then to HKEY_CURRENT_USER\Software\Policies\Microsoft\Inte rnet Explorer\Restrictions

    There was no folder named Internet Explorer...ergo no folder Restrictions.

  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Can you access Internet Options via the Control Panel?

  5. #5
    bobbymc1776 is offline Newbie
    Nope...can't get there at all. When I click on Tools/Internet Options, a white box flashes and goes away. The icon in Control Panel doesn't even have the words Internet Options beneath it and has a box with three checkmarks obscuring it.

  6. #6
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Please read THIS and after completing the steps outlined post a HijackThis log over in that section along with a brief description of your problem.

    Do not post HijackThis logs in this section please.

  7. #7
    bobbymc1776 is offline Newbie
    I have the HijackThis log...but post it to what section?

  8. #8
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Start a new thread here:

    http://www.d-a-l.com/help/forumdisplay.php?f=8

    If they give you an all clear then return to this thread if the problem persists.

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