computer shuts down

  1. #1
    granny53 is offline Newbie

    Smile computer shuts down

    hi i'm new on this so i hope i put things across right.
    i can be in the middle of playing a game on the net and my comp just closes down and restarts for no reason.
    i also experience a go slow when somestimes searching the net it is as if my comp freezes and on a go slow like when i try to click on a link or whatever.
    i have run virus scans etc.
    anyone help please
    thanks


  2. #2
    pc_guy is offline Elite Member

  3. #3
    granny53 is offline Newbie
    thanks i will try

  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Check your Event Viewer via Administrative Tools.

    Open the System as well as Application tabs and look for red X errors that coincide with your problem. Details here:

    How to view and manage event logs in Event Viewer in Windows XP

    Basic information on Event Viewer errors can be found here: EventID.Net




    Also turn off the auto restart function:

    How to turn off Auto Restart in XP

    Right click on My Computer

    Select Properties

    Select the Advanced tab then the Startup & Recovery section

    Select the Settings button

    Uncheck "Automatically restart" and then click Apply



    This will give you a Blue Screen with the error message rather than restarting the computer.

    Write down the error detail then use the reset button on the computer to restart.

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