computer freezes when i turn up or down the volume

  1. #1
    R.J
    R.J is offline Full Member

    computer freezes when i turn up or down the volume

    if i use the keyboard to turn the volume up or down it freezes.
    like the mouse move but i can't click on anything and alt,ctrl and del will
    come up not display anything and i have to reset the computer
    i want to hit it

    win xp pro
    wmp11
    ie-7
    1.2gb ram
    2.6ghz
    40gb hdd


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    If you have this option on your keyboard then there are third party drivers involved i.e. your keyboard drivers.

    Is this a new problem? Did this feature ever work? Do you have the driver CD/floppy for your keyboard?

  3. #3
    R.J
    R.J is offline Full Member
    the keyboard came whet the computer. it's an hp and they did work before.
    and no cd or floppy and i deleted the keyboard drivers and it reinstall them and it stell don't work

  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    What is the exact HP model?

    They have a pretty good support site:

    http://welcome.hp.com/country/us/en/support.html

  5. #5
    R.J
    R.J is offline Full Member
    hp presario sr1401nx

  6. #6
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    http://h10025.www1.hp.com/ewfrf/wc/p...&lang=en&cc=us

    Just another quick question:

    You mention this happens with the keyboard. Can you change your volume with the standard Volume control? (speaker icon on your tray by the clock).

  7. #7
    R.J
    R.J is offline Full Member
    yha i can

  8. #8
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Look through this page:

    http://h10025.www1.hp.com/ewfrf/wc/d...=33613&lang=en

    It does mention at one point:

    Volume control knob not working.

  9. #9
    R.J
    R.J is offline Full Member
    i downloaded that and tryed it all ready

  10. #10
    R.J
    R.J is offline Full Member
    igtg c u tomorow

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