Would be grateful for some advice. On loggin on I get the message "c/windows/net20001/win/logon.exe" cannot be found. Is this a virus and what is the best thing to do. We have AVG and Adaware.
Jean.

You might try a System Restore to a point prior to your problem:

start > All Programs > Accessories > System Tools > System Restore

Please read THIS and after completing the steps outlined post a HijackThis log over in that section along with a brief description of your problem.

Do not post HijackThis logs in this section please.

Originally Posted by jephree

You might try a System Restore to a point prior to your problem:

start > All Programs > Accessories > System Tools > System Restore

Thanks for that, the only thing is that this message has been on one of the sites for such a long time, it would be difficult to know how far to go back. Thanks anyway. A couple of years ago I think I had a similar problem and was advised to go into "Run" but I can't remember exactly what information I had.

On a site?

I thought you meant logging into Windows.

So the computer is working besides this "site" error?

As to run commands see my next post.

Go to Start/Run and type in:

regsvr32 /i shell32

Click OK.

Restart your computer.

Thanks for replying. Went into Run and was told couldn't find file.

Can you verify where your error occurs plus please elaborate on the problems it is causing your computer:

On a site?

I thought you meant logging into Windows.

So the computer is working besides this "site" error?

Also copy/paste that line or note the space between 2 and /

Originally Posted by jephree

Can you verify where your error occurs plus please elaborate on the problems it is causing your computer:



Also copy/paste that line or note the space between 2 and /

Hi copied and pasted and the message was "Succeeded". Many thanks.

HijackThis log moved:

http://www.d-a-l.com/help/showthread.php?t=53222