Hello everyone,

I was looking for some guidance and I hope you guys will be able to help me. The other night my screen froze on me (first time ever) and to restart I had to power off. When I powered back up I was given the option to start up in 'Safe Mode', 'Safe Mode with Networking', 'Safe Mode with Commond Prompt', Start windows normally, there was another option but I can't remember the details and I'm not at home to double check. It was something like Start Windows at last configuration point (or something along those line). Safe mode won't load as my screen freezes and when I prompt to start windows normally I get the following Blue Screen with the details:

IRQL_NOT_LESS_OR_EQUAL

STOP: 0x0000000A (0x0000014C, 0x00000002, 0x00000001, 0x804F1BE2)

Can anyone let me know what this means as I can't get past this screen to do anything. I have a Dell Dimension 4400 running Windows XP sp2.

Any help would be most appreciated.

Thanks in advance
Paula McGrory
Glasgow, Scotland

First off try "Last Known Good Configuration"

http://support.dell.com/support/topi...=us&l=en&s=gen


You can see more detail on the error here:

http://www.aumha.org/a/stop.htm

Scroll down to: 0x0000000A: IRQL_NOT_LESS_OR_EQUAL