Hi all, not very computer savy here,so looking for some help.I have a dell running xp and got infected with a virus I could not myself get rid of. I brought the computer to someone who reconfigured the system. once i brought it home I was unable to connect to my dsl.I have att dsl.the support at att said i was missing the drivers from the network adapter, and they cannot help me.I am not sure where to go from here. Any help would be appriciated Thanks!

What is the exact Dell model?

The LAN drivers will be at their web site under the specific model:

http://support.dell.com/support/downloads/index.aspx

it is a dimention 2400. i am not able to connect to internet to download.i have another computer that is connected though. can i download the drivers and put them on a disk? i am not too sure how to do that either.

Driver page for 2400:

http://support.dell.com/support/down...&catid=&impid=

Yes just put the drivers on a CD. I am unsure what you exactly need. It will either be under: Communications: Modem

or: Network: NIC

If you do not have wireless I would guess you want: Broadcom - Driver
Applies to:
4401 Integrated NIC


http://support.dell.com/support/down...5&fileid=84196

In order to install go to the Device Manager and click on Network adapters or it might be listed under Other Devices.

Device Manager = right click My Computer then click Manage then Device Manager.

Right click the device in question and then choose "Update Driver"

Tell the wizard that you have the CD and then point it to the CD.


Post back if you need further clarification.