Topic: Problems with SiteManager after installing Windows XP Service Pack 2
I have installed Windows XP Service Pack 2. When I now start Site Manager I receive the following error message:
Error: 20076
Description: The client is unable to connect to the server because the client's version is incompatible with the server's version. Please make sure your client is connecting to a server with a compatible version.
Severity: 5
Source: Source: AEStubObject.dll aestub.cpp 605
Debug info: The client Version 5.0 (build 5.0.4484.0) currently is not compatible with the server Unknown (build Unknown)
Extra info: No further information is available
Client Source: Login::ctlLogin_Click
Recommended Action: Please make sure your client is connecting to a server with a compatible version.
In addition the event log shows the following error messages:
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10016
Date: 23/03/2004
Time: 5:35:40 PM
User: machinename\IUSR_machinename
Computer: machinename
Description:
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {0040D22F-54A1-11D1-9DE0-006097042D69}
to the user machinename\IUSR_machinename SID (S-1-5-21-1715567821-1580818891-854245398-1005). This security permission can be modified using the Component Services administrative tool.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
What is wrong?
Answer
Windows XP Service Pack 2 changes some security settings to increase security for your system. One of these increased settings interacts with the way MCMS works in a way that it prevents a COM component from being activated.
To resolve this you need to apply the following changes:
Open Component Services, drill down to My Computer, right click and select Properties.
On the COM security tab, select Edit Default... for Launch and Activation permissions
Give the Internet Guest User Account (IUSR_...) Launch and Local Activation permissions.