well a few time these past months my monitor was on sleep mode? while i powered on my computer and nothing happend so i held the power button until it shut off. so i notice that computer would crash this one day and after i logged on it would ask me about sending an error report but i would never get any more detail about it so it got to the point where i thought a system recovery would fix it.little did i know that this would be horrible for me .the recovery would go well but would crash after entering

What is the make and model of the computer?

What kind of "Recovery" did you try?

Are you saying the "Recovery" failed? If so what is the current status of the computer?

As to basic BSOD diagnostics see this thread:

http://www.d-a-l.com/help/showthread.php?t=50190

[iam typing via PSP and i guess thats the max for it]...my user info it would during setup .one day i got lucky and setup completed and i was able to uncheck the thing so id be able to view stop errors i get all of these at random times , 0x50,page_fault_in_nonpaged file,0x7f,0x7e,0x0a,0xd1 these i believe come with irql_not_less_or_greater i get these on boot or crash also sometimes with it saying atapi.sys um id type more but its a pain doing via psp any clues so far? also ive never opend up my pc

What is the make and model of the computer?

How old is it? Did it ever work?

Sounds like a hardware problem especially if a reinstall of XP changed nothing.

Dump logs would help to be more specific.

Originally Posted by jephree

What is the make and model of the computer?model;compaq persario S4020WM

What kind of "Recovery" did you try? system f10 to access

Are you saying the "Recovery" failed? If so what is the current status of the computer?bsod upon most startus

As to basic BSOD diagnostics see this thread:yes i have read this

havehttp://www.d-a-l.com/help/showthread.php?t=50190

sorry psp's are stupid answerd questions in quote

[QUOTE=jephree;146713]

How old is it? Did it ever work? yes was fine last week,bought sept 2003 also the recovery was fine it just crashed at a install point? causing windows ask to be setup again

Compaq Presario S4020WM

Did you perform a "Destructive" Recovery as seen here:

http://h10025.www1.hp.com/ewfrf/wc/d...=30142&lang=en

If yes and the same problems persisted then you problem is most likely hardware. If you can get it running long enough to install the debugging tools then dump logs might help define the problem.

You might also try Safe Mode to see if it makes a difference.

Also: HP and Compaq Desktop PCs - Using PC-Doctor to Verify Hardware Problems

GOT IT~!!!!!


Opened log file 'c:\debuglog.txt'

Microsoft (R) Windows Debugger Version 6.7.0005.1
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\Mini080507-14.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32 \drivers
Windows XP Kernel Version 2600 (Service Pack 1) UP Free x86 compatible
Product: WinNt
Built by: 2600.xpsp1.020828-1920
Kernel base = 0x804d4000 PsLoadedModuleList = 0x8054a130
Debug session time: Sun Aug 5 21:45:56.125 2007 (GMT-4)
System Uptime: 0 days 0:06:00.699
Loading Kernel Symbols
.................................................. .................................................. ...................
Loading User Symbols
Loading unloaded module list
.........
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {d, 0, 0, 0}

*** ERROR: Symbol file could not be found. Defaulted to export symbols for SYMEVENT.SYS -
Probably caused by : SYMEVENT.SYS ( SYMEVENT!SYMEvent_Operation+e5a )

Followup: MachineOwner
---------

kd> !analyze -v;r;kv;lmtn;.logclose;q
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
use .trap on that value
Else
.trap on the appropriate frame will show where the trap was taken
(on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000d, EXCEPTION_GP_FAULT
Arg2: 00000000
Arg3: 00000000
Arg4: 00000000

Debugging Details:
------------------


BUGCHECK_STR: 0x7f_d

CUSTOMER_CRASH_COUNT: 14

DEFAULT_BUCKET_ID: COMMON_SYSTEM_FAULT

LAST_CONTROL_TRANSFER: from 805338ba to 804f52af

STACK_TEXT:
fa2f796c 805338ba 0000007f 0000000d 00000000 nt!KeBugCheckEx+0x19
fa2f796c 806bb8e5 0000007f 0000000d 00000000 nt!KiSystemFatalException+0xe
fa2f79f8 806bb8c1 804f5545 804f553a 80e187f8 hal!KeAcquireQueuedSpinLock+0x19
fa2f79fc 804f5545 804f553a 80e187f8 ffb8b400 hal!KeAcquireQueuedSpinLockRaiseToSynch+0x5
fa2f7a0c f28e185a 80e18814 00000000 00000000 nt!KeSetEvent+0xb
WARNING: Stack unwind information not available. Following frames may be wrong.
fa2f7a2c f28df380 ffb848b8 fa2f7a5c 00000000 SYMEVENT!SYMEvent_Operation+0xe5a
fa2f7a3c f28da397 fa2f7a5c 804ebe3c f28da468 SYMEVENT!EventObjectCreate+0x410
00000000 00000000 00000000 00000000 00000000 SYMEVENT+0x6397


STACK_COMMAND: kb

FOLLOWUP_IP:
SYMEVENT!SYMEvent_Operation+e5a
f28e185a 6a00 push 0

SYMBOL_STACK_INDEX: 5

SYMBOL_NAME: SYMEVENT!SYMEvent_Operation+e5a

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: SYMEVENT

IMAGE_NAME: SYMEVENT.SYS

DEBUG_FLR_IMAGE_TIMESTAMP: 3dc0cc99

FAILURE_BUCKET_ID: 0x7f_d_SYMEVENT!SYMEvent_Operation+e5a

BUCKET_ID: 0x7f_d_SYMEVENT!SYMEvent_Operation+e5a

Followup: MachineOwner
---------

eax=ffdff13c ebx=0000007f ecx=00000000 edx=80e18858 esi=80e187f8 edi=804f553a
eip=804f52af esp=fa2f7954 ebp=fa2f796c iopl=0 nv up di ng nz na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00200086
nt!KeBugCheckEx+0x19:
804f52af 5d pop ebp
ChildEBP RetAddr Args to Child
fa2f796c 805338ba 0000007f 0000000d 00000000 nt!KeBugCheckEx+0x19 (FPO: [Non-Fpo])
fa2f796c 806bb8e5 0000007f 0000000d 00000000 nt!KiSystemFatalException+0xe (FPO: [0,0] TrapFrame @ fa2f7988)
fa2f79f8 806bb8c1 804f5545 804f553a 80e187f8 hal!KeAcquireQueuedSpinLock+0x19 (FPO: [0,0,0])
fa2f79fc 804f5545 804f553a 80e187f8 ffb8b400 hal!KeAcquireQueuedSpinLockRaiseToSynch+0x5 (FPO: [0,0,0])
fa2f7a0c f28e185a 80e18814 00000000 00000000 nt!KeSetEvent+0xb (FPO: [3,0,3])
WARNING: Stack unwind information not available. Following frames may be wrong.
fa2f7a2c f28df380 ffb848b8 fa2f7a5c 00000000 SYMEVENT!SYMEvent_Operation+0xe5a
fa2f7a3c f28da397 fa2f7a5c 804ebe3c f28da468 SYMEVENT!EventObjectCreate+0x410
00000000 00000000 00000000 00000000 00000000 SYMEVENT+0x6397
start end module name
804d4000 806b9000 nt ntkrnlmp.exe Thu Aug 29 04:04:44 2002 (3D6DD59C)
806b9000 806d8b80 hal halmacpi.dll Thu Aug 29 04:05:02 2002 (3D6DD5AE)
bf800000 bf9bac80 win32k win32k.sys Thu Aug 29 05:14:13 2002 (3D6DE5E5)
bf9bb000 bfa1bc80 s3gnb s3gnb.dll Thu Mar 13 06:11:28 2003 (3E706760)
bff80000 bff90d80 dxg dxg.sys Thu Aug 29 06:40:42 2002 (3D6DFA2A)
f1f60000 f1f86e80 kmixer kmixer.sys Thu Aug 29 04:32:28 2002 (3D6DDC1C)
f2317000 f2319640 SYMREDRV SYMREDRV.SYS Sat Aug 24 17:55:08 2002 (3D6800BC)
f251f000 f252d900 Cdfs Cdfs.SYS Thu Aug 29 04:58:50 2002 (3D6DE24A)
f2706000 f2718e80 wdmaud wdmaud.sys Thu Aug 29 05:00:46 2002 (3D6DE2BE)
f2804000 f2844000 SAVRT SAVRT.SYS Fri Jul 26 01:10:27 2002 (3D40D9C3)
f2844000 f28c2940 NAVEX15 NAVEX15.SYS Thu Sep 05 16:10:22 2002 (3D77BA2E)
f28c3000 f28d3500 NAVENG NAVENG.SYS Thu Sep 05 16:10:46 2002 (3D77BA46)
f28d4000 f28e4880 SYMEVENT SYMEVENT.SYS Thu Oct 31 01:24:25 2002 (3DC0CC99)
f2935000 f2946000 SAVRTPEL SAVRTPEL.SYS Fri Jul 26 01:10:31 2002 (3D40D9C7)
f296e000 f29bea80 srv srv.sys Fri Aug 17 21:32:06 2001 (3B7DC596)
f2a0f000 f2a39280 mrxdav mrxdav.sys Fri Aug 17 16:50:20 2001 (3B7D838C)
f2a6a000 f2a77e00 sysaudio sysaudio.sys Thu Aug 29 05:01:17 2002 (3D6DE2DD)
f2bf2000 f2c1cdc0 SYMTDI SYMTDI.SYS Sat Aug 24 17:54:56 2002 (3D6800B0)
f2c45000 f2c65380 afd afd.sys Thu Aug 29 05:01:13 2002 (3D6DE2D9)
f2d66000 f2d69000 ndisuio ndisuio.sys Thu Aug 29 04:35:40 2002 (3D6DDCDC)
f74a7000 f74bc400 dump_atapi dump_atapi.sys Thu Oct 24 19:59:45 2002 (3DB88971)
f74bd000 f74e0700 Fastfat Fastfat.SYS Thu Aug 29 05:12:45 2002 (3D6DE58D)
f74e1000 f74f9000 vnet558x vnet558x.sys Wed Jun 11 14:48:35 2003 (3EE77983)
f75c1000 f7624800 mrxsmb mrxsmb.sys Thu Aug 29 04:59:51 2002 (3D6DE287)
f7625000 f764ce00 rdbss rdbss.sys Thu Aug 29 04:58:48 2002 (3D6DE248)
f764d000 f7673580 netbt netbt.sys Thu Aug 29 05:01:56 2002 (3D6DE304)
f7674000 f76c5480 tcpip tcpip.sys Thu Aug 29 04:58:10 2002 (3D6DE222)
f770e000 f7731600 epcfw2k epcfw2k.sys Fri Aug 17 16:50:12 2001 (3B7D8384)
f97fa000 f97fe000 watchdog watchdog.sys Thu Aug 29 04:32:20 2002 (3D6DDC14)
f98c2000 f98e3780 update update.sys Fri Aug 17 23:53:56 2001 (3B7DE6D4)
f9a9f000 f9aaf200 psched psched.sys Thu Aug 29 04:35:54 2002 (3D6DDCEA)
f9ab0000 f9ac5600 ndiswan ndiswan.sys Thu Aug 29 04:58:38 2002 (3D6DE23E)
f9ac6000 f9ad8900 parport parport.sys Thu Aug 29 04:27:29 2002 (3D6DDAF1)
f9ad9000 f9af9c80 portcls portcls.sys Thu Aug 29 05:00:58 2002 (3D6DE2CA)
f9afa000 f9ba4640 ALCXWDM ALCXWDM.SYS Sun Apr 06 22:51:59 2003 (3E90E7CF)
f9ba5000 f9bc4d00 ks ks.sys Wed Dec 04 12:09:38 2002 (3DEE36D2)
f9bc5000 f9be6180 USBPORT USBPORT.SYS Thu Aug 29 04:32:49 2002 (3D6DDC31)
f9be7000 f9c7ade0 ltmdmnt ltmdmnt.sys Fri Mar 07 15:13:20 2003 (3E68FD60)
f9c7b000 f9c8c500 VIDEOPRT VIDEOPRT.SYS Thu Aug 29 04:32:03 2002 (3D6DDC03)
f9c8d000 f9cb5a80 s3gnbm s3gnbm.sys Thu Mar 13 06:11:49 2003 (3E706775)
f9cb6000 f9cb8280 rasacd rasacd.sys Fri Aug 17 16:55:39 2001 (3B7D84CB)
f9cfe000 f9d17680 Mup Mup.sys Thu Aug 29 05:12:53 2002 (3D6DE595)
f9d18000 f9d40e80 NDIS NDIS.sys Thu Aug 29 05:09:23 2002 (3D6DE4C3)
f9d41000 f9dca300 Ntfs Ntfs.sys Thu Aug 29 05:13:37 2002 (3D6DE5C1)
f9dcb000 f9dde780 KSecDD KSecDD.sys Fri Aug 17 16:50:01 2001 (3B7D8379)
f9ddf000 f9defe80 sr sr.sys Thu Aug 29 04:17:56 2002 (3D6DD8B4)
f9df0000 f9e06080 SCSIPORT SCSIPORT.SYS Thu Aug 29 04:27:47 2002 (3D6DDB03)
f9e07000 f9e29a00 fasttx2k fasttx2k.sys Sat Feb 22 15:55:25 2003 (3E57E3BD)
f9e2a000 f9e3f400 atapi atapi.sys Thu Oct 24 19:59:45 2002 (3DB88971)
f9e40000 f9e5e880 ftdisk ftdisk.sys Fri Aug 17 16:52:41 2001 (3B7D8419)
f9e5f000 f9e8ac80 ACPI ACPI.sys Thu Aug 29 04:09:03 2002 (3D6DD69F)
f9eac000 f9ebb600 pci pci.sys Thu Aug 29 04:09:10 2002 (3D6DD6A6)
f9ebc000 f9ec4c00 isapnp isapnp.sys Fri Aug 17 16:58:01 2001 (3B7D8559)
f9ecc000 f9ed5280 MountMgr MountMgr.sys Fri Aug 17 16:47:36 2001 (3B7D82E8)
f9edc000 f9ee8000 VolSnap VolSnap.sys Fri Aug 17 16:53:19 2001 (3B7D843F)
f9eec000 f9ef4400 disk disk.sys Thu Aug 29 04:27:56 2002 (3D6DDB0C)
f9efc000 f9f07500 CLASSPNP CLASSPNP.SYS Thu Aug 29 05:08:42 2002 (3D6DE49A)
f9f2c000 f9f35480 NDProxy NDProxy.SYS Fri Aug 17 16:55:30 2001 (3B7D84C2)
f9f4c000 f9f58b00 usbhub usbhub.sys Thu Aug 29 04:32:49 2002 (3D6DDC31)
f9f6c000 f9f7a280 ipsec ipsec.sys Thu Aug 29 05:07:19 2002 (3D6DE447)
f9f7c000 f9f84180 netbios netbios.sys Thu Aug 29 04:35:45 2002 (3D6DDCE1)
f9f8c000 f9f94880 Fips Fips.SYS Fri Aug 17 21:31:49 2001 (3B7DC585)
f9f9c000 f9fa4200 wanarp wanarp.sys Fri Aug 17 16:55:23 2001 (3B7D84BB)
f9fcc000 f9fd4700 HIDCLASS HIDCLASS.SYS Thu Aug 29 04:32:40 2002 (3D6DDC28)
fa06c000 fa075b80 imapi imapi.sys Thu Aug 29 04:28:05 2002 (3D6DDB15)
fa07c000 fa087980 cdrom cdrom.sys Thu Aug 29 04:27:55 2002 (3D6DDB0B)
fa08c000 fa099d00 redbook redbook.sys Thu Aug 29 04:27:45 2002 (3D6DDB01)
fa09c000 fa0aa200 drmk drmk.sys Thu Aug 29 04:32:30 2002 (3D6DDC1E)
fa0ac000 fa0bb400 serial serial.sys Thu Aug 29 05:08:27 2002 (3D6DE48B)
fa0bc000 fa0c8780 i8042prt i8042prt.sys Thu Aug 29 05:06:37 2002 (3D6DE41D)
fa0cc000 fa0d7d00 rasl2tp rasl2tp.sys Thu Aug 29 05:06:36 2002 (3D6DE41C)
fa0dc000 fa0e5800 raspppoe raspppoe.sys Fri Aug 17 16:55:33 2001 (3B7D84C5)
fa0ec000 fa0f7500 raspptp raspptp.sys Thu Aug 29 05:12:46 2002 (3D6DE58E)
fa0fc000 fa104400 msgpc msgpc.sys Fri Aug 17 16:54:19 2001 (3B7D847B)
fa11c000 fa125400 termdd termdd.sys Thu Aug 29 04:40:32 2002 (3D6DDE00)
fa12c000 fa131c80 PCIIDEX PCIIDEX.SYS Thu Aug 29 04:27:47 2002 (3D6DDB03)
fa134000 fa138900 PartMgr PartMgr.sys Fri Aug 17 21:32:23 2001 (3B7DC5A7)
fa13c000 fa140080 PxHelp20 PxHelp20.sys Thu Jan 16 13:40:29 2003 (3E26FC9D)
fa144000 fa14b880 SISAGPX SISAGPX.sys Tue Dec 24 02:09:47 2002 (3E08083B)
fa14c000 fa152900 viaagp1 viaagp1.sys Thu Dec 26 23:14:21 2002 (3E0BD39D)
fa154000 fa15a380 agp440 agp440.sys Fri Aug 17 16:57:59 2001 (3B7D8557)
fa19c000 fa1a3f00 amdk7 amdk7.sys Thu Aug 29 04:05:05 2002 (3D6DD5B1)
fa1a4000 fa1ab080 Modem Modem.SYS Fri Aug 17 16:57:35 2001 (3B7D853F)
fa1ac000 fa1b1a00 RTL8139 RTL8139.SYS Wed May 30 02:14:57 2001 (3B148FE1)
fa1b4000 fa1b8b80 usbuhci usbuhci.sys Thu Aug 29 04:32:48 2002 (3D6DDC30)
fa1bc000 fa1c0b80 usbehci usbehci.sys Thu Aug 29 04:32:47 2002 (3D6DDC2F)
fa1c4000 fa1ca3a0 MxlW2k MxlW2k.SYS Sun Oct 27 00:30:32 2002 (3DBB6BE8)
fa1cc000 fa1d3000 fdc fdc.sys unavailable (00000000)
fa1d4000 fa1d9d00 PS2 PS2.sys Mon Jul 29 18:43:48 2002 (3D45C524)
fa1dc000 fa1e1b80 kbdclass kbdclass.sys Thu Aug 29 04:26:59 2002 (3D6DDAD3)
fa1e4000 fa1e8580 ptilink ptilink.sys Fri Aug 17 16:49:53 2001 (3B7D8371)
fa1ec000 fa1f0080 raspti raspti.sys Fri Aug 17 16:55:32 2001 (3B7D84C4)
fa1f4000 fa1f9600 mouclass mouclass.sys Thu Aug 29 04:27:00 2002 (3D6DDAD4)
fa204000 fa208d00 flpydisk flpydisk.sys Thu Aug 29 04:27:43 2002 (3D6DDAFF)
fa214000 fa218d00 vga vga.sys Thu Aug 29 04:32:03 2002 (3D6DDC03)
fa21c000 fa220680 Msfs Msfs.SYS Fri Aug 17 16:50:02 2001 (3B7D837A)
fa224000 fa22b380 Npfs Npfs.SYS Fri Aug 17 16:50:03 2001 (3B7D837B)
fa234000 fa239c80 HIDPARSE HIDPARSE.SYS Fri Aug 17 17:02:04 2001 (3B7D864C)
fa2bc000 fa2bf000 BOOTVID BOOTVID.dll Fri Aug 17 16:49:09 2001 (3B7D8345)
fa2c0000 fa2c3500 nv_agp nv_agp.sys Fri Sep 06 15:37:05 2002 (3D7903E1)
fa35c000 fa35e580 hidusb hidusb.sys Fri Aug 17 17:02:16 2001 (3B7D8658)
fa360000 fa362f80 mouhid mouhid.sys Fri Aug 17 16:47:57 2001 (3B7D82FD)
fa370000 fa373a80 serenum serenum.sys Fri Aug 17 16:50:13 2001 (3B7D8385)
fa374000 fa376580 ndistapi ndistapi.sys Fri Aug 17 16:55:29 2001 (3B7D84C1)
fa378000 fa37bf80 TDI TDI.SYS Fri Aug 17 16:57:25 2001 (3B7D8535)
fa38c000 fa38e900 Dxapi Dxapi.sys Fri Aug 17 16:53:19 2001 (3B7D843F)
fa3ac000 fa3adb80 kdcom kdcom.dll Fri Aug 17 16:49:10 2001 (3B7D8346)
fa3ae000 fa3af100 WMILIB WMILIB.SYS Fri Aug 17 17:07:23 2001 (3B7D878B)
fa3b0000 fa3b1300 viaide viaide.sys Thu Aug 29 04:27:48 2002 (3D6DDB04)
fa3e4000 fa3e5280 USBD USBD.SYS Fri Aug 17 17:02:58 2001 (3B7D8682)
fa3e6000 fa3e7f00 Fs_Rec Fs_Rec.SYS Fri Aug 17 16:49:37 2001 (3B7D8361)
fa3e8000 fa3e9080 Beep Beep.SYS Fri Aug 17 16:47:33 2001 (3B7D82E5)
fa3ea000 fa3eb080 mnmdd mnmdd.SYS Fri Aug 17 16:57:28 2001 (3B7D8538)
fa3ec000 fa3ed080 RDPCDD RDPCDD.sys Fri Aug 17 16:46:56 2001 (3B7D82C0)
fa3fa000 fa3fb100 dump_WMILIB dump_WMILIB.SYS Fri Aug 17 17:07:23 2001 (3B7D878B)
fa414000 fa415a80 ParVdm ParVdm.SYS Fri Aug 17 16:49:49 2001 (3B7D836D)
fa4fb000 fa4fbd00 dxgthk dxgthk.sys Fri Aug 17 16:53:12 2001 (3B7D8438)
fa539000 fa539b80 Null Null.SYS Fri Aug 17 16:47:39 2001 (3B7D82EB)
fa5a0000 fa5a0c00 audstub audstub.sys Fri Aug 17 16:59:40 2001 (3B7D85BC)
fa5e7000 fa5e8000 swenum swenum.sys Wed Dec 04 12:10:07 2002 (3DEE36EF)

Unloaded modules:
f26df000 f2706000 kmixer.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fa5eb000 fa5ec000 drmkaud.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f2b8a000 f2b97000 DMusic.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f2b9a000 f2ba8000 swmidi.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f2741000 f2764000 aec.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fa450000 fa452000 splitter.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fa22c000 fa234000 processr.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fa20c000 fa211000 Cdaudio.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
f9cba000 f9cbd000 Sfloppy.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
Closing open log file c:\debuglog.txt

That one particular dump was caused by Norton/Symantec software.

I personally would remove any and all of their software as it is extremely troublesome.

Download and run the Norton Removal Tool

That being said that was only one dump and you said you had many with different call out codes.

Again I would run the HP diagnostic program as well.

Also load SP2 ASAP!

ugh why ASAP