Hi everyone,

I am new to this forum.

The problem is that whenever I try to burn a dvd the computer just restarts,
there is no error message. This started happening a couple of months ago I had only had the dvd writer 10 months so last week i sent it back thinking that it was faulty. I fitted a brand new one (different make) a few days ago and exactly the same thing happened just kept restarting?

I hope someone can help me?

What DVD program are you using?

Also:

Check your Event Viewer via Administrative Tools.

Open the System as well as Application tabs and look for red X errors that coincide with your problem. Details here:

How to view and manage event logs in Event Viewer in Windows XP

Basic information on Event Viewer errors can be found here: EventID.Net

Hi thanks for replying,

Ive tried using pinnacle and nero software.

I had a look at the event viewer but i didnt no which error coincided with the restarts.
So i tried burning a disc again today and it didnt restart instead i got a blue screen with STOP 0x0000008e,0x806ee753,0xb8d16b00,0x00000000
even when i restarted it i kept getting the same screen so i used norton goback to start it 12hrs previously dont know what to do now?

can anyone please tell me what this means and how to fix it?

STOP 0x0000008e,0x806ee753,0xb8d16b00,0x00000000


thanks

http://support.microsoft.com/kb/827663

0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
(Click to consult the online MSDN article.)
A kernel mode program generated an exception which the error handler didn’t catch. These are nearly always hardware compatibility issues (which sometimes means a driver issue or a need for a BIOS upgrade).
“STOP 0x0000008e” Error Message During Windows XP Setup {KB 315335} Win XP
Games: “Stop” Error Message That References Nv4_disp.dll {KB 325730} Flight Simulator, other games (wth Nvidia-based video adapter)
Your Computer Stops Responding When You Use the Highlighter Feature & the Font Color Feature {KB 829578} Win XP

http://www.aumha.org/a/stop.htm

The KERNEL_MODE_EXCEPTION_NOT_HANDLED bug check has a value of 0x0000008E. This indicates that a kernel-mode program generated an exception which the error handler did not catch.

http://msdn2.microsoft.com/en-gb/library/ms794023.aspx