Hello everybody,

I have a problem that has appeared recently.

My Dell monitor simply switches off, i.e. the screen goes black and the green light goes yellow. Nothing can restart it. The only thing i am able to do is to switch off the computer and restart. It seems like it is only the monitor that is switching off.

This is happening mainly at startup, just before after the win xp splash screen. sometimes during operation too. I don't have any problems while in safe mode.

Any ideas?

thanks in advance,

Zurzu

sorry forgot the specs:


OS Information:
Property Value
OS Name Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partitio n1
Service Pack 2.0
OS Manufacturer Microsoft Corporation
Windows Directory C:\WINDOWS


Processor:
Property Value
Current Clock Speed 3412
Description x86 Family 15 Model 3 Stepping 4
Manufacturer GenuineIntel
Name Intel(R) Pentium(R) 4 CPU 3.40GHz

Current Clock Speed 3412
Description x86 Family 15 Model 3 Stepping 4
Manufacturer GenuineIntel
Name Intel(R) Pentium(R) 4 CPU 3.40GHz


Memory (RAM):
Property Value
Bank Label BANK0
Capacity 536870912

Bank Label BANK1
Capacity 1073741824

Bank Label BANK2
Capacity 536870912

Total Memory Deteced in Hardware: ~2048 MB
Memory Reported to Operating System: 2047MB

Disk Drives:
Property Value
Description Disk drive
Manufacturer (Standard disk drives)
Model WDC WD1200JD-00GBB0
Media Type Fixed hard disk media
Size 120031511040 (~112 GB)
Number of Partitions 1

Description Disk drive
Manufacturer (Standard disk drives)
Model Maxtor 5 4098H8 SCSI Disk Device
Media Type Fixed hard disk media
Size 40978344960 (~38 GB)
Number of Partitions 1


Installed Printers:
Property Value


Motherboard:
Property Value
Manufacturer ASUSTeK Computer INC.
Model
Name Base Board
Part Number
Product P5AD2-Deluxe
Serial Number MB-1234567890
Version Rev 1.xx


BIOS:
Property Value
Manufacturer American Megatrends Inc.
Name BIOS Date: 10/12/05 09:20:30 Ver: 08.00.10
Release Date 20051012000000.000000+000
Version A M I - 10000512


Monitor:
Property Value
Description Default Monitor
Name Default Monitor
Screen Height 864
Screen Width 1152

Description Default Monitor
Name Default Monitor
Screen Height
Screen Width


Keyboard:
Property Value
Description HID Keyboard Device


Pointing Device:
Property Value
Manufacturer Logitech
Name HID-compliant Cordless Mouse


Sound Card:
Property Value
Manufacturer C-Media
Description C-Media High Definition Audio Device
Device ID HDAUDIO\FUNC_01&VEN_434D&DEV_4980&SUBSYS_813D1043& REV_0900\4&3AB10393&0&0001

Manufacturer Logitech
Description Logitech Microphone (Zoom)
Device ID USB\VID_046D&PID_08B4&MI_01\6&4A3FE5&1&0001


Video Card:
Property Value
Adapter Compatibility ATI Technologies Inc.
Adapter RAM
Description All-in-Wonder X1800XL
Installed Display Drivers vga.sys,framebuf.dll,vga256.dll,vga64k.dll
Driver Version 6.14.10.6698
Driver Date 18-May-07 01:57:34
Video Mode Description 1152 x 864 x 4294967296 colors

Adapter Compatibility ATI Technologies Inc.
Adapter RAM
Description All-in-Wonder X1800XL Secondary
Installed Display Drivers
Driver Version 6.14.10.6698
Driver Date 18-May-07 01:57:34
Video Mode Description


DirectX Installation:
Property Value


Modem:
Property Value
Model Nokia 6280 USB Modem
Name Nokia 6280 USB Modem


Network Adapters:
Property Value
Description Marvell Yukon 88E8053 PCI-E Gigabit Ethernet Controller - Packet Scheduler Miniport
Description Packet Scheduler Miniport
Description Microsoft TV/Video Connection
Description ASUS 802.11b/g Wireless LAN Card - Packet Scheduler Miniport
Description Packet Scheduler Miniport

External Ports:
Property Value
External Reference Designator PS/2 Mouse
External Reference Designator PS/2 Keyboard
External Reference Designator USB1
External Reference Designator USB2
External Reference Designator USB3
External Reference Designator USB4
External Reference Designator USB5
External Reference Designator USB6
External Reference Designator USB7
External Reference Designator USB8
External Reference Designator LPT 1
External Reference Designator COM 1
External Reference Designator MIDI
External Reference Designator Joy Stick
External Reference Designator Audio Line Out1
External Reference Designator Audio Line Out2
External Reference Designator Audio Line Out3
External Reference Designator Audio Line Out4
External Reference Designator Audio Line Out5
External Reference Designator Audio Line Out6
External Reference Designator SPDIF_OUT1
External Reference Designator SPDIF_OUT2
External Reference Designator GbE LAN 1
External Reference Designator FireWire 1
External Reference Designator FireWire 2
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator

Expansion Slots:
Property Value
Slot Designation PCIEX16
Slot Designation PCI_1
Slot Designation PCI_2
Slot Designation PCI_3
Slot Designation PCIEX1_1
Slot Designation PCIEX1_2

it sounds to me like your graphics card is going or there is a lose connection...

check the card is properly seated and the monitor is plugged in. Also, you you have onboard video you could try??

Originally Posted by madmikejt12

it sounds to me like your graphics card is going or there is a lose connection...

check the card is properly seated and the monitor is plugged in. Also, you you have onboard video you could try??

Thanks,

Yes checked card, reseated it. Monitor ok.
What do you mean by onboard video?
Is there a way to check whether the graphics card is deteriorating? It's not even a year old!

onboard video as in a video 'card' built in to the motherboard (you will have a blue monitor socket near yor keyboard and mouse if you have onboard video) some motherboards dont have it so they need a graphics gard...

I'm afraid the only way to test it is try a different monitor (or graphics card)

do you have a driver disk for it? if so, try re-installing the driver

Originally Posted by madmikejt12

onboard video as in a video 'card' built in to the motherboard (you will have a blue monitor socket near yor keyboard and mouse if you have onboard video) some motherboards dont have it so they need a graphics gard...

I'm afraid the only way to test it is try a different monitor (or graphics card)

do you have a driver disk for it? if so, try re-installing the driver

no, no onboard video card.

but i have tried a couple of things and here's something that might help to find an answer to this problem.

While in safe mode, i deleted the reference to the graphic card from the device manager. After having done this, windows restarts normally, no problems (video card driver back in device manager), except that i now find myself with the 600-something screen resolution. Well, easy, right? NO, when i try changing res. back to whatever, the screen goes black, monitor switches off, and there we are again!

I hope someone can help me, this is truly frustrating!

thanks

zurzu

sounds like a driver issue then...
download and install both these drivers:
https://a248.e.akamai.net/f/674/9206...p_dd_46743.exe
https://a248.e.akamai.net/f/674/9206..._wdm_46742.exe

Hope this helps, please post back your results
Mike

Originally Posted by madmikejt12

sounds like a driver issue then...
download and install both these drivers:
https://a248.e.akamai.net/f/674/9206...p_dd_46743.exe
https://a248.e.akamai.net/f/674/9206..._wdm_46742.exe

Hope this helps, please post back your results
Mike

thanks but i'm getting an unauthorized download message when i try to follow your links. Am i doing something wrong?

thankx again

Hello again,

i have made the discovery that my voltage may not be in order. I ran Asus probe and it warns that the voltage fluctuates below between 10-12v.
Is it possible that this is effecting my card? What can cause such behaviour and what do i need to modify/change to remedy this? The other voltages seem to be ok.

thanks again,

zurzu