Cant log on to windows
-
Cant log on to windows
Hi all
Im having real problems trying to start my home pc,when i switch on it goes to a screen saying windows was not shut down properly and give a number of options,sart in safe mode,normally,last know etc etc which ever one i choose it appears to be logging on to windows then i loose the screen and it reverts to the not shut down properly screen, can anyone help please thanks
-
What is the make and model of the computer?
What type of XP CD do you have?
-
The make is Tiny not sure of model and XP was pre loaded
-
Even if XP was pre-loaded you should have received an XP CD or been told that there was a Recovery Hot Key.
As Tiny no longer exists there is not much help there.
You can try booting the 6 floppy setup disks from Microsoft in order to enter the Recovery Console. Once there you can try the commands: FIXBOOT and or FIXMBR
If these do not work you will need to obtain an XP CD with a valid Product Key and reinstall XP.
6 Floppies seen here:
http://support.microsoft.com/kb/310994
Recovery Console reviewed here:
http://support.microsoft.com/kb/314058