How do you enable s.m.a.r.t. in western digital hard drive

  1. #1
    blackula111 is offline Newbie

    How do you enable s.m.a.r.t. in western digital hard drive

    I lost the ability ti access my S.M.A.R.T. info and i can't enable it . How do i do
    that?

    --------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

    Version EVEREST v2.20.405
    Homepage http://www.lavalys.com/
    Report Type Report Wizard
    Computer RAY
    Generator fry's
    Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
    Date 2007-06-09
    Time 21:07


    --------[ Summary ]-----------------------------------------------------------------------------------------------------

    Computer:
    Operating System Microsoft Windows XP Home Edition
    OS Service Pack Service Pack 1
    DirectX 4.09.00.0904 (DirectX 9.0c)
    Computer Name RAY
    User Name fry's

    Motherboard:
    CPU Type Intel Celeron, 2600 MHz (26 x 100)
    Motherboard Name Unknown
    Motherboard Chipset Intel Brookdale-G i845GEV
    System Memory 768 MB (DDR SDRAM)
    BIOS Type Phoenix (07/30/03)
    Communication Port Communications Port (COM1)
    Communication Port ECP Printer Port (LPT1)

    Display:
    Video Adapter Intel(R) 82845G/GL/GE/PE/GV Graphics Controller (64 MB)
    3D Accelerator Intel Extreme Graphics

    Multimedia:
    Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [B-0]

    Storage:
    IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
    Floppy Drive Floppy disk drive
    Disk Drive WDC WD800EB-00DJF0 (74 GB, IDE)
    Optical Drive SAMSUNG CD-R/RW SW-248F (48x/24x/48x CD-RW)
    Optical Drive SAMSUNG DVD-ROM SD-816B (16x/48x DVD-ROM)
    SMART Hard Disks Status Unknown

    Partitions:
    C: (NTFS) 76277 MB (54360 MB free)

    Input:
    Keyboard HID Keyboard Device
    Mouse Logitech-compatible Mouse PS/2

    Network:
    Network Adapter Realtek RTL8139/810X Family PCI Fast Ethernet NIC (192.168.1.100)
    Modem Conexant SoftK56 Modem(M)

    Peripherals:
    Printer HP Deskjet F300 series
    USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
    USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
    USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
    USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [B-0]
    USB Device CIF USB Camera (2110A) #2
    USB Device Deskjet F300 series (DOT4USB)
    USB Device Generic USB Hub
    USB Device HP Deskjet F300
    USB Device USB Composite Device
    USB Device USB Human Interface Device
    USB Device USB Printing Support
    Last edited by Dan Penny; 10-06-2007 at 09:53 PM. Reason: Too much information, edited for brevity and readability- Dan Penny


  2. #2
    brain_damage is offline D-A-L Team Member (UK)
    Hi and welcome to D-A-L

    you normally set it in the bIOS.

    I've noticed you're only running SP1 you need to update to at least SP2 if you're using the internet

  3. #3
    blackula111 is offline Newbie
    i don;t see it in the bios .where is it located and how can i access it ?

  4. #4
    Dan Penny is offline Techie7 Staff
    Probably under "Advanced". Look for something similar to "Enable S.M.A.R.T. Status".

    It may be under one of the Hard Disk setup or parameters screens. Exactly where depends on the bios version for the motherboard. They vary mobo model to mobo model.

  5. #5
    blackula111 is offline Newbie
    Motherboard Properties:
    Manufacturer TriGem Computer, Inc.
    Product Imperial
    Version 1.00
    Serial Number xxxxxxxxxxxx

    I can't find any settings
    --------------------------------------------------------

    OS Information:
    PropertyValue


    Processor:
    PropertyValue


    Memory (RAM):
    PropertyValue

    Total Memory Deteced in Hardware: ~0 MB

    Disk Drives:
    PropertyValue


    Installed Printers:
    PropertyValue


    Motherboard:
    PropertyValue


    BIOS:
    PropertyValue


    Monitor:
    PropertyValue


    Keyboard:
    PropertyValue


    Pointing Device:
    PropertyValue


    Sound Card:
    PropertyValue


    Video Card:
    PropertyValue


    DirectX Installation:
    PropertyValue


    Modem:
    PropertyValue


    Network Adapters:
    PropertyValue

    External Ports:
    PropertyValue

    Expansion Slots:
    PropertyValue
    -------------------------------------------------------
    Last edited by blackula111; 11-06-2007 at 07:29 AM. Reason: update

  6. #6
    Dan Penny is offline Techie7 Staff
    I have a TriGem (Cognac) board in one of my systems. It's in "storage" at the moment, but if I recall correctly, the Phoenix bios in that doesn't have the SMART option either. I've checked my .pdf document for the board, and it's not mentioned.

    Was SMART "engaged" on this board before, or was it an O/S or third party element?
    Attached Files
    Last edited by Dan Penny; 11-06-2007 at 02:38 PM.

  7. #7
    blackula111 is offline Newbie
    I have a TriGem ( Imperial ) motherboard is there a difference ? I had smart until 4 days ago

  8. #8
    blackula111 is offline Newbie
    the D.A.L. hardware scan didn't find my C: drive and it is my boot drive

  9. #9
    Dan Penny is offline Techie7 Staff
    I've just spent the last hour searching for manuals, information, etc on the TriGem Imperial mobo's. I saw one quick reference of hitting F11 to bring up advanced bios "goodies" (not my wording) for the Phoenix bios.

    I also saw that a third party program must be used to enable SMART monitoring. (This was buried in the many documents on the Western Digital site.)

    I have a tool I downloaded quite a while ago (from Western Digital) for diagnosing/monitoring WD drives in the Windows environment. It displays SMART status. But that's about it. You have to click on the "SMART Status" tab within the program for the display. I'll attach it in case you'd like it.
    Attached Files

  10. #10
    blackula111 is offline Newbie
    the drive doesn't show up in the program

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