please help!! I'm having a problem with my cmd.exe

  1. #1

    Angry please help!! I'm having a problem with my cmd.exe

    Okay I went out and bought a antivirus for my computer and when i tried to install it i couldn't becuase i have xp service pack 1 and i need the service pack 2. So I went to go update my computer and everything was going well until i got this message telling me c:\windows\sysytem32\cmd.exe was running from another application and i had to close it and retry. I restarted and attempted a few more times and then I tried going to start and then run and i typed cmd and it told me another application was running it so i couldnt. I'm so frustrated, i just spent money buying ram and anti spyware and anti virus and i cant even put it on the comp. Can anyone tell me how to fix the cmd issue?? or any ideas??

  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Open your Task Manager and right click cmd.exe and choose End Process.

    Right click an empty area of the Taskbar and open Task Manager > Processes

    You can also go to msconfig | Startup and try to find whatever program is launching it by selectively stopping programs from starting.

  3. #3
    for some reason i cannot open task manager.....

  4. #4
    I tried ctrl+alt+delete and i tried ctrl+shift+esc and i still cant open task manager... its like it doesnt exist! can someone help me out?? I still cant run cmd either...

  5. #5
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Please read THIS and after completing the steps outlined post a HijackThis log over in that section along with a brief description of your problem.

    Do not post HijackThis logs in this section please.

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