computer keeps restarting?.

  1. #31
    SHEREEE is offline Full Member

    Re: computer keeps restarting?.

    Cheers Jephree,
    I posted over in the spyware section and Have been told its likely a hardware problem, so i guess my computer is showing its age and slowly dying. Luckily its nearly tax time so i should have enough money to get a new computer soon.
    Thanks to everyone who has helped me.


  2. #32
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    The fact that it runs in Safe Mode still offers hope that you can find the problem.

    Safe Mode just loads the most necessary drivers for Windows to boot.

    From this we can assume that some third party driver and or its' respective hardware is failing.

    Where you go from here depends on how much time you want to put into this.

    I would go back inside and start removing components in a trial and error approach.

    Another approach would be to update all your drivers. This might be difficult as that computer is so old and Tang is not listing it anymore.

    You could try our hardware scan and see what it does and or does not show:

    http://www.d-a-l.com/hardware-scan.php

  3. #33
    SHEREEE is offline Full Member
    Here is a copy of the hardware scan, I hope i have posted it in the right place?.

    This Scan is powered by D-A-L.com
    The following report details the hardware configuration of your computer. Please press the Copy To Clipboard button and paste this info on the forum so that a Tech can help you. If you have any problems with this Hardware Scan please contact us.


    Copy To Clipboard

    OS Information:
    Property Value
    OS Name Microsoft Windows XP Home Edition|C:\WINDOWS|\Device\Harddisk0\Partition1
    Service Pack 2.0
    OS Manufacturer Microsoft Corporation
    Windows Directory C:\WINDOWS


    Processor:
    Property Value
    Current Clock Speed 957
    Description x86 Family 6 Model 8 Stepping 10
    Manufacturer GenuineIntel
    Name Intel Celeron processor


    Memory (RAM):
    Property Value
    Bank Label RAS 2 & 3
    Capacity 134217728

    Bank Label RAS 4 & 5
    Capacity 134217728

    Total Memory Deteced in Hardware: ~256 MB
    Memory Reported to Operating System: 255MB

    Disk Drives:
    Property Value
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model ST340810A
    Media Type Fixed hard disk media
    Size 40015987200 (~37 GB)
    Number of Partitions 1


    Installed Printers:
    Property Value
    Name hp psc 1200 series
    Port Name USB001
    Default True
    Driver Name hp psc 1200 series


    Motherboard:
    Property Value
    Manufacturer MSI
    Model
    Name Base Board
    Part Number
    Product MS-6309
    Serial Number 00000000
    Version 5.0


    BIOS:
    Property Value
    Manufacturer American Megatrends Inc.
    Name Version 1.00
    Release Date 19970715000000.000000+000
    Version AMIINT - 11


    Monitor:
    Property Value
    Description Plug and Play Monitor
    Name Plug and Play Monitor
    Screen Height 768
    Screen Width 1024


    Keyboard:
    Property Value
    Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard


    Pointing Device:
    Property Value
    Manufacturer Microsoft
    Name PS/2 Compatible Mouse


    Sound Card:
    Property Value
    Manufacturer VIA Technologies, Inc.
    Description VIA AC'97 Audio Controller (WDM)
    Device ID PCI\VEN_1106&DEV_3058&SUBSYS_45111106&REV_50\3&61A AA01&0&3D


    Video Card:
    Property Value
    Adapter Compatibility NVIDIA
    Adapter RAM 67108864
    Description NVIDIA GeForce2 MX/MX 400 (Microsoft Corporation)
    Installed Display Drivers nv4_disp.dll
    Driver Version 6.14.10.5673
    Driver Date 8/04/2004 5:29:54 AM
    Video Mode Description 1024 x 768 x 4294967296 colors


    DirectX Installation:
    Property Value


    Modem:
    Property Value
    Model Motorola USB Modem
    Name Motorola USB Modem


    Network Adapters:
    Property Value
    Description Intel(R) PRO/100 S Desktop Adapter
    Description RAS Async Adapter
    Description Packet Scheduler Miniport
    Description WAN Miniport (L2TP)
    Description WAN Miniport (PPTP)
    Description WAN Miniport (PPPOE)
    Description Direct Parallel
    Description WAN Miniport (IP)
    Description Packet Scheduler Miniport
    Description Microsoft TV/Video Connection

    External Ports:
    Property Value
    External Reference Designator Def

    Expansion Slots:
    Property Value
    Slot Designation PCI1
    Slot Designation PCI2
    Slot Designation PCI3
    Slot Designation PCI4
    Slot Designation PCI5
    Slot Designation AGP
    Slot Designation ISA1

    Copy To Clipboard

  4. #34
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    That motherboard is 7 years old but the BIOS is 10 years old. A bit strange.

    See what this scan from MSI (your motherboard manufacturer) reports:

    http://global.msi.com.tw/index.php?func=downloadindex

  5. #35
    SHEREEE is offline Full Member
    Hello again,
    I tried to do that scan,but it just kept doing the "now loading" i left it on for 35 mins and still was doing it and nothing else.
    I made sure i turned off everything that was running including my avg antivirus, is it suppose to take this long?
    Also my computer has restarted twice in the last hour
    I so dont know alot about computers and when you say its strange that the motherboard is 7 yo and the BIOS is 10, i dont really understand.
    Is the motherboard the tower(in my case its a flat one) and the BIOS the memory stuff that computers need?.

  6. #36
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    I ran the manual version and came up with this:

    http://global.msi.com.tw/index.php?f...170&cat3_no=84

    The motherboard is the main board where all the other stuff is plugged into.

    The BIOS is the Basic IN OUT System which is the software that starts the computer before any hard drive or Operating System is started.

    The BIOS is the heart of the motherboard.

    Your board was manufactured in 2000 and the DAL scan showed your BIOS as 1997. Could just be a bug in the scan. MSI shows a BIOS in 2000 as well as 2001.

    http://global.msi.com.tw/index.php?f...=1&prod_no=351

    The chipset drivers have been revised to the latest 2007:

    http://global.msi.com.tw/index.php?f...=1&prod_no=351

    The chipset drivers deal with the communication between various chips on the motherboard and subsequently your operating system.

    This might be a good place to start. See if you can load the VIA Chipset 4in1 Drivers.

    http://global.msi.com.tw/index.php?f...=1&prod_no=351

  7. #37
    SHEREEE is offline Full Member
    I did load the VIA Chipset 4in1 Drivers. then i extracted the files and ran the setup.exe and it installed it then asked if i want to restart computer to use this, so i did. Now what do i do?
    thanks heaps for your help!

  8. #38
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    See if it makes any difference. See if the same problems occur.

    We are in trial and error mode. We can just try and err.

    If the issues remain the same I would try the BIOS update.

    This is a more complicated process so please know what you are doing prior to doing it but it is also quite simple. We are here to help.

    Let us know if the 4in1 drivers make any difference.

  9. #39
    SHEREEE is offline Full Member
    Okey dokey, i will let you know if it still resarts itself.
    Thanks heaps and heaps.
    This forum is so great

  10. #40
    abduls16 is offline Junior Member
    HELLO!

    sorry i was out for the long weekend!
    wow, still working on that problem!
    glad jephree's helping out by fixing this issue... i would simply, backup n format the OS, (quick solution )

    BTW, if you do plan to format and re-install the OS, I would also suggest to download Driver Magician, and backup the necessary Drivers (audio, VGA, LAN, e.t.c)

    CLICK HERE to download Driver Magician!

    good luck!!

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