Computer Broke? Urgent Help Rqd

  1. #1
    jennamsimmons is offline Newbie

    Unhappy Computer Broke? Urgent Help Rqd

    Hi all
    Last night i was using my laptop fine (compaq presario 2500). turnt it off per usual. turnt it on later that evening and it wont go past the blue screen that says windows xp on it! any ideas what this could be please email to my email address asap. all help much appreciated.
    jennamsimmons@hotmail.co.uk
    thanks
    jenna


  2. #2
    brain_damage is offline D-A-L Team Member (UK)
    Hi and welcome to D-A-L

    have you tried safe mode?

    are you using battery or AC power?

  3. #3
    jennamsimmons is offline Newbie
    how do i get to safe mode? ac power.
    jenna

  4. #4
    brain_damage is offline D-A-L Team Member (UK)
    when it's booting up press the F8 button it should give you a choice to go into safe mode.

  5. #5
    jennamsimmons is offline Newbie
    yes have tried safe mode and it still wont go past blue screen. its like it has lost the log on screen and i havent any recovery discs

  6. #6
    brain_damage is offline D-A-L Team Member (UK)
    when you got to the option with safe mode etc have you tried Last Known Good Configuration?

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