error message

  1. #1
    balex is offline Newbie

    Thumbs up error message

    Every time I close an internet explorer window. I get an error message saying Internet Explorer has encountered a problem and needs to close. sorry for the inconvenience. I have tried reinstalling Internet Explorer 7. I am running Windows XP.

    balex


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Check your Event Viewer via Administrative Tools.

    Open the System as well as Application tabs and look for red X errors that coincide with your problem. Details here:

    How to view and manage event logs in Event Viewer in Windows XP

    Basic information on Event Viewer errors can be found here: EventID.Net

    When you say "tried to reinstall IE7" were you successful?

  3. #3
    balex is offline Newbie
    Thanks for the info. Will go to those pages you recommend and see if I can solve the problem. Yes I was successful in reinstalling Explorer 7. I just installed Mozilla Firefox and notice that the problem has disappeared. I can now close Explorer without the error message. Thanks again.

  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Thanks for the update. Let us know how it goes.

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