dont know why but the pc keep on shut down. it not like shut down because after it shut down i have to turn off the power off for several minutes but it will work other it wouldnt work even if i press the button.
Dedicated Member
dont know why but the pc keep on shut down. it not like shut down because after it shut down i have to turn off the power off for several minutes but it will work other it wouldnt work even if i press the button.
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Dedicated Member
Also turn off the auto restart function:
How to turn off Auto Restart in XP
Right click on My Computer
Select Properties
Select the Advanced tab then the Startup & Recovery section
Select the Settings button
Uncheck "Automatically restart" and then click Apply
This will give you a Blue Screen with the error message rather than restarting the computer.
Write down the error detail then use the reset button on the computer to restart.
it didnt give me a blue screen
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Check your Event Viewer via Administrative Tools.
Open the System as well as Application tabs and look for red X errors that coincide with your problem. Details here:
How to view and manage event logs in Event Viewer in Windows XP
Basic information on Event Viewer errors can be found here: EventID.Net
If Windows is not throwing errors then it is most likely a hardware problem.
Dedicated Member
after i know the problem what do i do next. Can i send the log files to you?
Last edited by zerozone; 31-03-2007 at 03:37 AM.
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Post any information back to this thread.
Dedicated Member
here i upload the log files. the site may look werid but it works. start download here
Last edited by jephree; 31-03-2007 at 07:30 AM. Reason: deleted link
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You can copy/paste relevant text here. Please do not link to possibly malicious web sites.
There is no need to upload all your data just look through it yourself and post anything that might coincide with your problem.
This takes some time and effort on your part. Helping is a two way street.
Dedicated Member
i want to stay on mine pc longer too but it keep restarting and all the thing i save will be lose.
Dedicated Member
ok ill try to find the error in the log as much as i can before it restart
Event:11704
Product: Acronis*Disk Director Suite -- Error 1704. An installation for J2SE Runtime Environment 5.0 Update 11 is currently suspended. You must undo the changes made by that installation to continue. Do you want to undo those changes?
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
