I was not sure were to post this so if its in the wrong place im sorry.

Basically today i installed a ATI graphics card update to the catalyst one for my X600 on pc and began playing a game half an hour later the computer froze so i had to turn it off at buton turned it back on and it no longer works as the motherboard loads then i get options to boot in safe mode, from last point were computer was working, normal and they all end up doing the same thing after about one bar on windows xp loading it freezes then goes to blue screen of death and sais the bla bla rbish if this is the first time etc. (it sais it was causesd by probably software or hardware updates) i dont know if it was because i have a G15 keyboard and have recently installed that. i have tried some of the F8 options like VGA mode etc.but they dont work either (i havent done all of them like the restore one because i dont know if it will work because there is the reminents of a virus there and it deleted some of those file so i dont know if thatll work) it may be something else but please help.



thanks,
Duncan

Originally Posted by vossyowner

I was not sure were to post this so if its in the wrong place im sorry.

Basically today i installed a ATI graphics card update to the catalyst one for my X600 on pc and began playing a game half an hour later the computer froze so i had to turn it off at buton turned it back on and it no longer works as the motherboard loads then i get options to boot in safe mode, from last point were computer was working, normal and they all end up doing the same thing after about one bar on windows xp loading it freezes then goes to blue screen of death and sais the bla bla rbish if this is the first time etc. (it sais it was causesd by probably software or hardware updates) i dont know if it was because i have a G15 keyboard and have recently installed that. i have tried some of the F8 options like VGA mode etc.but they dont work either (i havent done all of them like the restore one because i dont know if it will work because there is the reminents of a virus there and it deleted some of those file so i dont know if thatll work) it may be something else but please help.



thanks,
Duncan

Hi Duncan I think I would try to get into system restore and restor to the check point before you downloaded the ATI driver. If you have antivirus software reboot in to safe mode and then run it, If you havent antivirus I would recomend Spyware Doctor with Antivirus, it will find any remnents of viruses or spyware

Is this to do in order because i cant boot in safe mode and i already have mcaffe

Sorry forgot to say run Spy Doctor in safe mode also.

Alex

Do you have a rescue disc

When you say rescue disk do you mean backup of windows because if so no i dont because dell didnt suply me with one.

What is the Dell model and #?

Here is a general Dell interactive guide:

http://support.dell.com/support/topi...E66B585A34A6AD

If you did not get a CD then the Recovery process and data are on a recovery partition on the hard drive.

it does sound a little like your graphic card update might have caused it. since i sincerely doubt a keyboard could cause such an issue. maybe you can try removing your card and using your onboard graphics card?