email attachments.

  1. #1
    mulraney is offline Newbie

    Unhappy email attachments.

    hi, can anyone advise why I have received emails with attachments that have NOT been sent by sender.When these attachments are opened they have a slide show of websites visited by my family and myself.I have tried to return or forward emails to let others see but the attachments do not seem to travel? with email.I am relatively new to computing and would much appreciate someones help.

    cheers


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Just to clarify:

    What do you mean by "slideshow of websites"? Is IE History opening? If so how is it appearing as a "slideshow"?

    Are these e-mails from people you know? Is it only certain e-mails or all?

    Is this a new problem? Do you run virus and malware scans?

    If you right click one of these attachments what is the Properties?

    I vaguely remember an issue like this before and will try to find it in the archives. In the meantime more details would help. Also screen shots if possible.

  3. #3
    mulraney is offline Newbie
    first of all thanksfor taking time out to help.the problem has happened on 3 occasions.1 in am email from a friend the other two where from business.It looks like any normal attachment but once opened there is a single small image in the middle of screen.there are forward and back icons at bottom of screen.click forward and you go through to the next image.there is 30+ images.there images are of holiday sites, car trade sites,kids games,gardening etc.all sites which are in common use.cannot tell you properties as the attachment seems to disappear after a few days.i have norton security and spyware doctor if thats what you mean by running virus and malware scans.sorry cant be more helpful.

  4. #4
    DJNafey is offline UK site moderator
    How bizarre!! That definitely sounds to me like something very dodgy. Norton Internet Security and Spyware Doctor are the kind of anti-virus and malware (spyware) scans that Jephree is talking about. Have you run full system scans using those two programs? We also highly recommend Spybot Search & Destroy, which is widely regarded as the best anti-spyware program currently available for finding and fixing such problems. Give Jephree a chance to come back to you later tonight though (he's in the US so he's a few hours behind us) just in case he finds some information on a similar problem. Spybot Search & Destroy is free for personal use and you can download it from http://www.spybot.info.

  5. #5
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Well I found the thread I remembered but unfortunately there was no solution arrived at.

    http://www.d-a-l.com/help/showthread...ht=attachments

    At least we have a precedent and I will try and continue the search.

  6. #6
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    My most recent guess is it has something to do with the attachment extension.

    Check the properties in the future before you open. If the extension is attachment.PPS this would start a Microsoft Power Point Slide Show.

    You can set what application open what extensions via start > Control Panel > Folder Options > File Types

    .PPS is default opened with Power Point Show.

    So if the sender is sending you a .PPS attachment then that's why the slide show is opening.

    The next question is why some of your local files are being mixed into the show?

    I will look further.

  7. #7
    jakeyeager is offline Elite Member
    The attachment sent by the business' has a picture extension that opens with Windows Images. As for your friend's email, maybe he had a picture attachement. Im not 100% on this but you have images saved, so by opening the attachments, it launches windows image viewer. It will view recent images as well as ones that have been saved.

    I hope this has helped



    ~jake

  8. #8
    mulraney is offline Newbie
    Quote Originally Posted by mulraney View Post
    first of all thanksfor taking time out to help.the problem has happened on 3 occasions.1 in am email from a friend the other two where from business.It looks like any normal attachment but once opened there is a single small image in the middle of screen.there are forward and back icons at bottom of screen.click forward and you go through to the next image.there is 30+ images.there images are of holiday sites, car trade sites,kids games,gardening etc.all sites which are in common use.cannot tell you properties as the attachment seems to disappear after a few days.i have norton security and spyware doctor if thats what you mean by running virus and malware scans.sorry cant be more helpful.
    thanks for all suggestions.

    I have installed Spybot and applied advanced internet options to suggested setting.can only wait to see if this returns on a future email.The archive thread seems to be an identical problem.only thing is i dont seem to get original attachment sent.

  9. #9
    mulraney is offline Newbie
    Quote Originally Posted by jephree View Post
    Well I found the thread I remembered but unfortunately there was no solution arrived at.

    http://www.d-a-l.com/help/showthread...ht=attachments

    At least we have a precedent and I will try and continue the search.
    thanks again.i have just opened an attchment from my sis and the same thing has happened again.The attachment is gif?the properties are general javascript:void(0)
    protocol:unknown protocol
    type:not available
    address:
    (url) javascript void(0)
    sorry cant be of better help

  10. #10
    mulraney is offline Newbie
    Quote Originally Posted by jakeyeager View Post
    The attachment sent by the business' has a picture extension that opens with Windows Images. As for your friend's email, maybe he had a picture attachement. Im not 100% on this but you have images saved, so by opening the attachments, it launches windows image viewer. It will view recent images as well as ones that have been saved.

    I hope this has helped



    ~jake
    thanks.has happened again since.the file type is Gif images.will removing this file help or hinder.

    mulraney

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