Windows XP new VAIO, failing with blue screen error

  1. #1
    saushi is offline Newbie

    Windows XP new VAIO, failing with blue screen error

    Request you to please help.
    Model : Sony VAIO N160G
    following is the log for debugwiz :
    =================================================
    Use !analyze -v to get detailed debugging information.

    BugCheck 1A, {41284, 76b46001, 0, c0883000}

    Probably caused by : memory_corruption ( nt!MiLocateWsle+c1 )

    Followup: MachineOwner
    ---------

    0: kd> !analyze -v;r;kv;lmtn;.logclose;q
    ************************************************** *****************************
    * *
    * Bugcheck Analysis *
    * *
    ************************************************** *****************************

    MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
    Arguments:
    Arg1: 00041284, A PTE or the working set list is corrupt.
    Arg2: 76b46001
    Arg3: 00000000
    Arg4: c0883000

    Debugging Details:
    ------------------


    BUGCHECK_STR: 0x1a_41284

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    PROCESS_NAME: imapi.exe

    LAST_CONTROL_TRANSFER: from 80522709 to 804f9f13

    STACK_TEXT:
    a966eb10 80522709 0000001a 00041284 76b46001 nt!KeBugCheckEx+0x1b
    a966eb48 80522f8f 00000000 76b46000 c0601da8 nt!MiLocateWsle+0xc1
    a966eb7c 805233a8 c03b5a30 76b46000 00000000 nt!MiDeletePte+0x1fd
    a966ec44 80519639 e195e418 76b6cfff 00000000 nt!MiDeleteVirtualAddresses+0x164
    a966ecf4 805b18f1 854b4858 854dd078 a966ed64 nt!MiRemoveMappedView+0x237
    a966ed38 805b19e0 854f0078 854dd008 00000000 nt!MiUnmapViewOfSection+0x12b
    a966ed54 805409ac ffffffff 854b4858 0007eb8c nt!NtUnmapViewOfSection+0x54
    a966ed54 7c90eb94 ffffffff 854b4858 0007eb8c nt!KiFastCallEntry+0xfc
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    0007eb8c 00000000 00000000 00000000 00000000 0x7c90eb94


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt!MiLocateWsle+c1
    80522709 2b45f0 sub eax,dword ptr [ebp-10h]

    SYMBOL_STACK_INDEX: 1

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nt

    DEBUG_FLR_IMAGE_TIMESTAMP: 45880f61

    SYMBOL_NAME: nt!MiLocateWsle+c1

    IMAGE_NAME: memory_corruption

    FAILURE_BUCKET_ID: 0x1a_41284_nt!MiLocateWsle+c1

    BUCKET_ID: 0x1a_41284_nt!MiLocateWsle+c1

    Followup: MachineOwner
    ---------
    =============================================


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    That error was triggered by your DVD/CD drive and is throwing a Memory Corruption fault.

    Does this happen often? The above is most likely a hardware problem.

    If this is a new laptop I would return it and demand a working machine.

    If you want to try and deal with it yourself please post any future dumps as they are most telling in comparison to each other.

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