Help!!

  1. #1
    JSSprings1970 is offline Newbie

    Unhappy Help!!

    Yesterday all was fine & dandy. Today, both my cd player and my cd r/rw BOTH have problems. Can't find them in "my computer", just aren't there. In my device manager, there are yellow exclamation marks beside both. I have tried uninstalling both, restarting computer & reinstalling. Ain't workin'! Actually it worked a little, before uninstalling the r/rw had a big red X thru it, now it just has the yellow exclamation mark! Can anyone PLEASE tell me what I should do? My Microsoft updates are up to date, drivers are up to date....I am so out of any ideas! PLEASE HELP!!!!

    JSSprings

  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    You could try a System Restore to a point prior to the problem.

    Or see if this helps:

    If you feel comfortable editing the registry, here are some steps:

    Click the Start button, click Run. In the Open box, type regedit and then click OK.
    Click the plus sign (+) next to HKEY_LOCAL_MACHINE.
    Click the plus sign (+) next to SYSTEM.
    Click the plus sign (+) next to CurrentControlSet.
    Click the plus sign (+) next to Control.
    Click the plus sign (+) next to Class.
    Click {4D36E965-E325-11CE-BFC1-08002BE10318}.

    Once here click File in the upper left corner and choose: Export (this key)
    Export to your Documents as a backup. If needed you can go back to this file and Import it back.

    Then:

    On the right hand side of the window, click UpperFilters.
    Click Edit on the menu bar.
    Click Delete, and then click OK.
    On the right-hand side of the window, click LowerFilters.
    Click Edit on the menu bar.
    Click Delete, and then click OK.
    Click File, and then click Exit. Restart the computer normally

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