Symantec - That is all I see I went to the Nortan homepage and purchased it

Norton Internet Security 2007 ?
Norton Personal Firewall 2006 ?
Norton AntiVirus 2007 ?

http://www.symantec.com/home_homeoff...ucts/index.jsp

Originally Posted by jephree

What is the exact version of Norton software that you installed?

Symantec - That is all I see and it will not let me log onto that either even from the programs - you click on it and nothing happens.

Originally Posted by jephree

Norton Internet Security 2007 ?
Norton Personal Firewall 2006 ?
Norton AntiVirus 2007 ?

http://www.symantec.com/home_homeoff...ucts/index.jsp

Norton AntiVirus 2007

I am guessing that this is a Norton problem. You said it happened right after installing?

Here is the Norton Removal tool plus reinstallation instructions if you want to try again:

http://service1.symantec.com/SUPPORT...455406&pkb=nav

If there is any way to get your money back I would not reinstall this software.

You could also try contacting Symantec and see if they have any ideas as to what went wrong.

http://www.symantec.com/en/uk/home_h...port/index.jsp

Actually I think it did happen right after I installed it...I will try to uninstall with the link you provided and see if anything happens....... Will let you know, Thanks.......

Originally Posted by jephree

I am guessing that this is a Norton problem. You said it happened right after installing?

Here is the Norton Removal tool plus reinstallation instructions if you want to try again:

http://service1.symantec.com/SUPPORT...455406&pkb=nav

If there is any way to get your money back I would not reinstall this software.

You could also try contacting Symantec and see if they have any ideas as to what went wrong.

http://www.symantec.com/en/uk/home_h...port/index.jsp

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OK, now it tells me LiveUpdate is trying to run I will have to try back later - except I do not see where Liveupdate is trying to run.....do you know how I can shut it off if it is trying to run?

Did you run that uninstall tool?

Live Update is ccApp.exe

End Task in the Task Manager.

Right click an empty area of the Taskbar and then click Task Manager > Processes

You can also see if it is listed in Services and Disable it.

start > Administrative Tools > Services

Ok not working still & I have been on here for 4 hours trying to fix this it is late and so now I am going to give up for tonight, I sure hope you are back on here tomorrow night. Thanks for ALL your help. TTYL.......

Thanks for the thanks.

I am here most every day about this time.