Word: Unwanted border

  1. #1
    collinsca is offline Elite Member

    Word: Unwanted border

    Hi all

    I have a problem with word.
    in each of the corners of a word document i have a half square in grey- its some kind of border/guideline. How do i get rid of it?
    my dad says it appeared once he inserted a picture onto a word document


    they are parallel to the horizontal and vertical scroll bars- so its something to do with that!

    To clarify the "half square looks like (top right):

    !
    !
    !-----

    if you know what i mean!

    thanks


  2. #2
    Tassie Devil is offline DAL Aussie Contingent
    Is it viewable when you preview or print the document? If not then it is just a place marker.
    If it is there when you print try highlighting the picture, go to format/borders and shading and select none even if its showing none selected.
    Could you take a print screen of it so I can see if i can replicate it?

  3. #3
    collinsca is offline Elite Member
    I am at work so cant view Word from my home PC- i have gone to
    format/borders and shading on my work PC and the 'things' i describve are like that in the preview box- so it sounds highly likely this is what it is!

    if its not- ill post back!

    thanks in advance

  4. #4
    collinsca is offline Elite Member
    Hi#
    yes it is viewable when i click print preview.
    My border on format- border is zero.
    any ideas?
    ta

  5. #5
    Tassie Devil is offline DAL Aussie Contingent
    So this is what you see when you format the border, none is highlighted?
    Attached Images

  6. #6
    collinsca is offline Elite Member
    yes thats it...!
    and i select ok, but the "place holders" or whatever they are are still there...

  7. #7
    Tassie Devil is offline DAL Aussie Contingent
    I can't replicate the problem. All I could suggest is deleting the picture and trying another?

  8. #8
    collinsca is offline Elite Member
    heres the thing... there IS NO picture...
    the place holders appear when you open up a new word document...

    my dad suggested this may have appeared because he placed a picture there.. but the place holder remains although it ios a blank document...

  9. #9
    Tassie Devil is offline DAL Aussie Contingent
    Does it look like this pic below on all the blank documents? If it is, go to tools/options and make sure text boundaries is unticked.

    If its not like that and every new document you create has the marks or placeholders, your normal.dot template has become changed or corrupt.
    All you need to do is show all hidden files and folders, navigate to C:\Documents and Settings\yourusername\Application Data\Microsoft\Templates and delete the normal.dot. Reboot the machine and Office will create a new normal.dot template. Hopefully there shouldnt be any placeholders etc on there then.
    Attached Images

  10. #10
    collinsca is offline Elite Member
    Hi
    The dotted line is not there... but the 2 "half squares" in the TR and TL corners is what im talking about!
    thanks- ill give it a go tonight

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