Some really horrible problem (might be explorer.exe related)

  1. #1
    Volvagia356 is offline Junior Member

    Unhappy Some really horrible problem (might be explorer.exe related)

    Another problem with my brother's computer after the dl.exe issue is gone.
    Now, the desktop is gone, taskbar is gone, computer won't shutdown (it just displays "Now shutting down" and then it get's stuck there), if I use the file open dialog to access My Computer, it will crash, if I click the arrow for the "Look in:" dropdown menu, it will crash. If I open WMP, then click "Play-->DVD, VCD, CD" it will crash. All the programs that run when the computer startup's didn't run(eg. MSN Messsenger)
    When I use Process Explorer, on a working computer it shows many program's under the explorer.exe tree, on the crashing computer, explorer.exe run's alone.
    Please help, because he is now bugging me non stop to fix it!


  2. #2
    Kazna3 is offline Senior Member
    Read and follow these instructions: http://www.d-a-l.com/help/showthread.php?t=32403

    Then make a post here: Spyware, Adware, Viruses and HijackThis Logs

    This sounds too much like an infection.

  3. #3
    Volvagia356 is offline Junior Member
    Nevermind, I fixed this already, Nero was the culprit.

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