When i go to Youtube to watch videos there is no sound, only pictures. I wrote to them but they think i mean when using my own videos. I only watch videos by other members.

I have tried turning up the sound on all my players and i have tried a different web site to test my speakers and they are fine.

I have tried returning my computer to a earlier date when Youtube worked but i can't.


If i totally reboot my computer Norton security goes out and leaves me with no security.

When i do go to Youtube and pick a video to watch. The video player comes up but the sound level meter is always down.


Can someone help please.
SLW

Is this (YouTube) your only audio problem?

What exactly do you mean by: "If i totally reboot my computer Norton security goes out and leaves me with no security."?

Hi, Yes this is my only audio problem.

I have tried other sites and the sound works perfectly.

When i totally reboot my computer Norton security is always uninstalled and when i do reinstall it, it never works again. well antivirus doesn't anyway.

Believe it or not but i have had three different Norton products since August. They still owe me £100 in refunds. And the site refund part has not worked for weeks!

My Norton 2005 renewel went with the first reboot. Then i purchased a more expensive download which broke down after rebooting yet again. Now i have a cd version from Pc World which if i reboot my computer again to get my sound back on Youtube, will most probably do the same again.

I have had this problem with Youtube twice before. And after rebooting always works.

All i can think is that there is another programme or download which is causing this.

slw