Hello,
I have a compaq computer with Windows XP that will not start. When I turn the computer on it has a black screen then comes up with a message that says:

"Windows could not start because the following file is missing or corrupt

\windows\system32\config\system

You can attempt to repair this file by starting windows setup using the original setup CD-ROM. Select r at the first screen to start repair."

I do not have an this cd. I believe that any windows xp cd will work (pro or home) after looking online. I dont have these cds and can not get them from anyone I know. Is there any other way to solve this problem?

Thank you
Jay

What is the exact Compaq model?

http://h10025.www1.hp.com/ewfrf/wc/s...eC?lc=en&cc=us

You should find instructions on that site for purchasing Recovery CD's.

Thank you for the fast reply
I am not sure of the computer model number I will have to check on that. I have the recovery disks for the computer, but I do not want to delete everything off the computer if at all possible.

Thanks
Jay

This page refers to the use of a Microsoft XP CD:

http://support.microsoft.com/default...;EN-US;q307545

You can try the Compaq CD but often they do not have the same functions.

Compaq might also have a Non-Destructive Recovery option which relates to a Microsoft Repair Install.

To get anywhere on the Compaq site you need to know at least like Compaq Presario or Pavilion or ... etc.

How will I be able to use the guided help if I can not get the computer to the internet, or is it some kind of file I save to a cd then put in the computer and start it?

Thanks
Jay

I found that I can save it to use on another computer. I will give this a try and see what happens.

Thanks for the help
Jay