can't log on

  1. #1
    will562 is offline Newbie

    can't log on

    Windows XP Sp2

    Hi please help as i'm stuck!

    When my computer starts up I get the windows screen and then for some reason now I get a log on screen which i never had before. If I click log on it says logging on loading settings etc and then I get my original desktop picture that I put on and then I get a screen saying logging off and it goes back to the original log on screen. I can't get task manager by ctrl+alt+del and it does the same in safe mode. I've tried logging in as administrator to. Hope someone can help please.

    Thanks

  2. #2
    brain_damage is offline D-A-L Team Member (UK)
    is the version a legit version of XP, has it been activated?

    is the system clock correct?

    have you added or deleted any software recently?

  3. #3
    will562 is offline Newbie
    Yes its genuine. Oh its XP pro forgot to say. Being doing some research and found quite a few people with same problem and it happened the same way as mine did. I was updating spyware entries when it happened.

    Yes the clock is correct

  4. #4
    brain_damage is offline D-A-L Team Member (UK)
    what spyware were you updating?

    can you try a system restore?

  5. #5
    will562 is offline Newbie
    Quote Originally Posted by brain_damage
    what spyware were you updating?

    can you try a system restore?
    microsoft windows defender but I can't try restore as i cant get into windows

  6. #6
    will562 is offline Newbie
    take a look at these and see if they are of any help

    www.bleepingcomputer.com/forums/topic69242.html
    www.bleepingcomputer.com/forums/topic68259.html
    www.bleepingcomputer.com/forums/topic68996.html

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