Microsoft® Windows® XP Reinstall Guide [ All Desktops and Portables ]
This is a step-by-step Troubleshooting Wizard. Use the options below to navigate.
STEP: Perform a PC Restore of the operating system.
NOTICE: To help prevent further complications, it is important to disconnect the system's modem or network cable before starting the restore process.
To perform a restore of the operating using PC Restore, perform the following steps:
NOTE: Dell PC Restore by Symantec is available on Dimension and Inspiron systems that shipped on or after 7/16/2004 in the Americas and 8/30/2004 in Europe.
Power the computer on.
When the Dell screen appears press and hold the <Ctrl> key on the keyboard, press the <F11> key, then release them both at the same time.
The Dell PC Restore by Symantec window appears.
NOTE: Press the keys one time only. If you press them more than once, a keyboard error occurs and the process has to be initiated again.
Click the Restore button or press the <Tab> key to highlight Restore and press the <Enter> key.
A caution message appears advising that all data will be lost.
Click the Confirm button or press the <Tab> key to highlight Confirm and press the <Enter> key.
The Progress window appears. Once the process is begun, Dell PC Restore usually takes only 8 to 10 minutes to complete.
When the restore is complete, the message The system recovery process was successful appears.
Click the Finish button or press the <Tab> key to highlight Finish and press the <Enter> key.
The computer will restart.
Your software is now as it was when you first received your computer.
NOTE: After the Operating System has been restored, it is important to run Windows Update as soon as possible, to bring the system to the latest level of security.
For more information on running Windows Update and securing your system, refer to the following article:
133122 - How Can I Prevent Internet Attacks on my Dell™ Computer?