too slow, large phone bill due to downloads

  1. #1
    susan82 is offline Newbie

    Exclamation too slow, large phone bill due to downloads

    Hi

    Can you help? My computer was too slow so we downloaded a free anti virus system to wipe any viruses off called bitdefender9, however now I keep getting messages up every time I go to a site or try to do something online.
    The other problem I have is that my partner tried to download some music from the internet for the last few days and now we have a very huge phone bill as a result. Please could you tell me how to wipe off all viruses if we have any and make sure that my partner cannot run up a huge phone bill again due to the internet.

    Many htnaks

    sue

  2. #2
    brain_damage is offline D-A-L Team Member (UK)
    Hi and welcome to D-A-L

    I think you may have some nasties on your machine, are you using dial up?

    what firewall are you using?

    was the site you used to download music from legal?

    Please follow the instructions Here and then post your log in a new thread in the Spyware, Adware section. (Not here please). with a brief explanation of what the symptoms are

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