Your thread is here:
http://www.d-a-l.com/help/showthread.php?t=47350
You may not get a reply until tomorrow but they will reply.
Originally Posted by jephree
I did scan with avg i downloaded but the question mark still show beside the task bar that system critical error.... actually one trojan was deleted when the system was scanned but what can i do to restore the system critical error
Originally Posted by jephree
Or should i format the system
At this point in time wait for a reply from your HijackThis log. Those guys are Professional readers of security issues and I am not.
They will reply within 24 hours.
If there are outstanding issues after they respond I will be glad to look further at outstanding issues.
If you want to reinstall XP then go for it.Originally Posted by benjiemaxin
The first thing you should do afterwards is install SP2 from Windows Update or you will get infected again very quickly.
You can also pre-download it here to a CD or external drive:
http://www.microsoft.com/downloads/d...displaylang=en
Originally Posted by jephree
Hello Pal.... good day how are you doing today? thanks for you help about my laptop i really appreciate your help and am gr8t that i found a pal.. kind and caring God bless you pal. I found this spyheal on the web and i did downloade it to scan my pc.. can you believe it my system was affected with 34 spy but i need help this time i need the e-mail and the serial number of it for me to be able to clean up the spies it just scan my pc but couldn't delete it.. please friend how can you help me with this? looking forward meeting you online
Originally Posted by jephree
Hello Pal am online...how are you doing today
Greetings and salutations.![]()
The best tools for this are free and found in the HERE of this link:
Please follow the instructions HERE
Then please follow VopThis' instructions in the HijackThis section.
http://www.d-a-l.com/help/showthread.php?t=47350
He is a Pro in these matters.