Help!!! Audio and Mouse Skipping and Stuttering

  1. #11
    scoobynwo is offline Newbie

    Re: Help!!! Audio and Mouse Skipping and Stuttering

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    OS Information:
    PropertyValue
    OS Name Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partitio n1
    Service Pack 2.0
    OS Manufacturer Microsoft Corporation
    Windows Directory C:\WINDOWS


    Processor:
    PropertyValue
    Current Clock Speed 3790
    Description x86 Family 15 Model 4 Stepping 1
    Manufacturer GenuineIntel
    Name Intel(R) Pentium(R) 4 CPU 3.80GHz

    Current Clock Speed 3790
    Description x86 Family 15 Model 4 Stepping 1
    Manufacturer GenuineIntel
    Name Intel(R) Pentium(R) 4 CPU 3.80GHz


    Memory (RAM):
    PropertyValue
    Bank Label
    Capacity 536870912

    Bank Label
    Capacity 536870912

    Total Memory Deteced in Hardware: ~1024 MB
    Memory Reported to Operating System: 1022MB

    Disk Drives:
    PropertyValue
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model ST3160023AS
    Media Type Fixed hard disk media
    Size 159998146560 (~149 GB)
    Number of Partitions 3


    Installed Printers:
    PropertyValue
    Name EPSON Stylus COLOR 880
    Port Name LPT1:
    Default True
    Driver Name EPSON Stylus COLOR 880


    Motherboard:
    PropertyValue
    Manufacturer Dell Inc.
    Model
    Name Base Board
    Part Number
    Product 0U7084
    Serial Number ..CN481114BU02CH.
    Version


    BIOS:
    PropertyValue
    Manufacturer Dell Inc.
    Name Phoenix ROM BIOS PLUS Version 1.10 A07
    Release Date 20050715000000.000000+000
    Version DELL - 7


    Monitor:
    PropertyValue
    Description Plug and Play Monitor
    Name Plug and Play Monitor
    Screen Height 768
    Screen Width 1024


    Keyboard:
    PropertyValue
    Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard


    Pointing Device:
    PropertyValue
    Manufacturer (Standard system devices)
    Name USB Human Interface Device


    Sound Card:
    PropertyValue
    Manufacturer Creative Technology, Ltd.
    Description Creative Audigy Audio Processor (WDM)
    Device ID PCI\VEN_1102&DEV_0004&SUBSYS_20061102&REV_04\4&104 16D21&0&08F0

    Manufacturer Microsoft
    Description Unimodem Half-Duplex Audio Device
    Device ID MODEMWAVE\0\{0CA43E00-2297-45FC-8F2F-AB8CAD92EFF2}


    Video Card:
    PropertyValue
    Adapter Compatibility NVIDIA
    Adapter RAM 268435456
    Description NVIDIA GeForce 6800
    Installed Display Drivers nv4_disp.dll
    Driver Version 6.14.10.6684
    Driver Date 11/11/2004 11:10:00 PM
    Video Mode Description 1024 x 768 x 4294967296 colors


    DirectX Installation:
    PropertyValue
    Version 6.03.01.0148


    Modem:
    PropertyValue
    Model Intel(R) 537EP V9x DF PCI Modem
    Name Intel(R) 537EP V9x DF PCI Modem


    Network Adapters:
    PropertyValue
    Description Broadcom NetXtreme 57xx Gigabit Controller - Packet Scheduler Miniport
    Description RAS Async Adapter
    Description Packet Scheduler Miniport
    Description WAN Miniport (L2TP)
    Description WAN Miniport (PPTP)
    Description WAN Miniport (PPPOE)
    Description Direct Parallel
    Description WAN Miniport (IP)
    Description Packet Scheduler Miniport
    Description 1394 Net Adapter
    Description 1394 Net Adapter

    External Ports:
    PropertyValue
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator

    Expansion Slots:
    PropertyValue
    Slot Designation PCI_1
    Slot Designation PCI_2
    Slot Designation PCI_3
    Slot Designation PCI_E_1
    Slot Designation PCI_4
    Slot Designation PEG
    -------------------------------------------------------

  2. #12
    scoobynwo is offline Newbie
    any other suggestions as to what it could be, i did the regsvr fix. could it possibly be anything else?

  3. #13
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    What is the exact DELL DIMENSION XPS model?

    http://support.dell.com/


    Also if you could detect any process in the Task Manager that appears to activate itself this would be useful.

  4. #14
    scoobynwo is offline Newbie
    XPS/Dimension XPS Gen 4

    PROCESSOR, 80547, PENTIUM 4 PRESCOTT DT, Pentium 4 Prescott DT, 3.8GHZ, 1 MEGB, 800FSB, SKT-T, E0

    CARD (CIRCUIT), PLANAR (MOTHERBOARD), TRANSFORMER SKY DIVE MINITOWER, XPS-G4, MID-LIFE KICKER

    HARD DRIVE, 160GB, Serial ATA, 7.2K, 8MB, NATIVE COMMAND QUEUEING, SEAGATE

    I hope this helps, did I give you the right information?

  5. #15
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    http://support.dell.com/support/topi...=us&l=en&s=gen

    Sorry I cannot find any more specific ideas at this point in time.

    I would still try to see if you can pinpoint a process active in the Task Manager.

    Dell does have some troubleshooting tools that might help at the link above.

  6. #16
    andrescobas is offline Newbie
    Hi. I am having the exact same issue, with my screen and audio stuttering and skipping. I also own a DELL XPS with pretty much the same specifications as yours.
    I've tried almost everything, but without success. Once I changed my Audigy Sound Card from one PCI Slot to another and it solved the problem - for about a month. Then the problem returned.
    This is what I have found so far, may be of use:
    -I have no problems when executing sound using hardware acceleration. For instance, using winamp with the sound output set to the Audigy using hardware acceleration or playing 3d games causes no problem.
    -I believe the problem is related when sound goes through "software buffer" against "hardware buffer". When doing the sound tests available in DirectX DXDiag console (dxdiag.exe), all sounds executed through "hardware buffer" come out OK, it is when it begins playing as "Software Buffer" that the stuttering begins.
    -I also believe it has someting to do with a conflict with the graphics card, because when the stuttering begins, I can make it go away temporarily be executing a 3d application, like the Direct3d tests on the dxdiag console. WHen I run any that test, the computer returns to normal for a while.
    -The stuttering becames pronounced specially when playing an Adobe Flash Player movie for a long time.
    -I changed the sound card temporarily to a Genius, it didn't solve the problem.
    -I did a complete Windows reinstall, with drive formatting included, it didn't solve the problem.
    -I installed and uninstalled almost every known driver for the sound card and the graphics card, even an unofficial one, it didn't solve the problem.
    -I also believe it is related to some kind of IRQ conflict, as things got better for a while when changing the Sound Card from a PCI slot to another.

    -The only thing I can think to try is to change the ACPI configuration (the one that assigns IRQs) to 'Standard PC'. I tried it once but i had to reconfigure by hand all the hardware installed, so I rolled that option back. However, I might try it in the future.

    I am extremely annoyed with this crappy problem.

    Hope this helps and maybe someone has another idea, considering all I have tried.

    Andres

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