..help..i get stuck everytime i open my documents, my computer and the alike..

  1. #1
    dassr is offline Newbie

    Red face ..help..i get stuck everytime i open my documents, my computer and the alike..

    ..help..recently everytime i open my documents or my computer or similar desktop windows..i get stuck..it keeps happening..im not sure how to fix it..pls help..thankyou..


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Is this a new problem? Were things working OK previously? Any new hardware or software?

    If this is a new problem try a System Restore to a point prior to the problem:

    start > All Programs > Accessories > System Tools > System Restore

  3. #3
    dassr is offline Newbie
    em...computer was fine b4..but a few days ago i recieved a cd frm a friend with mp3 files i uploaded these files to my comp..and apparently wen i uploaded the songs to my comp..a worm was transfered too.. W32.Alcra.B ..i found out wen i scanned..so i got rid of the worm..but now i keep havn a prob wen i open my documents, my computer and the alike it always gets stuck after a few seconds..im not sure wat to do now

  4. #4
    dassr is offline Newbie
    ..oo..yeh..and system restore..wen i restart comp it says no changes can be made...i tried resorting to many different days but the result over the same

  5. #5
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    As a first response you might want to post a HijackThis log for review by our Pros in that section:

    Please follow the instructions HERE & then post your log in a new thread in the Spyware, Adware, Viruses and HijackThis Logs section.

    (Not in this section please).

    Please specify what issues you appear to be experiencing along with your log.

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