I recently downloaded Opera and found it a fantastic browser, faster and more reliable than the others. But now, as soon as I click on it, I get a message saying: "Opera internet browser has encountered a problem and has to close". And it does. Nothing I have done helps. I have removed and reloaded Opera several times, also checked for viruses with no results. The same thing happens always. Incidentally, even when I remove Opera and all connected with it and re-load I get a message asking if I want to resume Opera at the same page. Then, even if I do nothing, I get the problem message again and the thing closes. So some memory of the defective program remains on the computer. Any suggestions? Please - can it be simple, as I am not a professional or technically minded computer user, just a harassed user with a problem.

Thanks
Edwin

Hi and welcome to D-A-L

have you tried a system restore to before you loaded opera?

Originally Posted by brain_damage

Hi and welcome to D-A-L

have you tried a system restore to before you loaded opera?

Well, that would be the last resort, as I would lose some programs. I wondered if there was an alternative.

Thanks

Edwin

Uninstall Programs Manually

Just because Windows XP has the Add/Remove Programs feature it doesn't mean your application will appear in the list. Furthermore, even if it does appear, it's no guarantee that the uninstall feature will work. When you run across one of these situations the items listed below will help in getting rid of the application. Be aware that these steps may not remove everything associated with the application and can impact other applications on the computer. Have a backup or restore point and use caution.

*

Find the directory for the application and delete all the files in the directory. Delete the directory. e.g. click C: under My Computer then Program Files etc.
*

Open regedit (start/run regedit) and navigate to HKEY_LOCAL_MACHINE\SOFTWARE and find the folder for the application. Delete the folder.
*

Open regedit and navigate to HKEY_CURRENT_USER\SOFTWARE and find the folder for the application. Delete the folder.
*

To remove the application entry from Add/Remove Programs (if present) open regedit and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall and find the folder for the application. Delete the folder.
*

Some applications have Services attached to them. If this is the case, navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es, locate and delete the service.
*

In Windows Explorer, navigate to the individual user settings and delete program references. Common places to check would be:

C:\Documents and Settings\All Users\Start Menu\Programs and delete relevant entries.
C:\Documents and Settings\All Users\Start Menu\Programs\Startup and delete relevant entries.
C:\Documents and Settings\%YourUserID%\Start Menu\Programs and delete relevant entries.
[Do this for each User ID listed]
C:\Documents and Settings\%YourUserID%\Start Menu\Programs\Startup and delete relevant entries.
[Do this for each User ID listed]

If no entries were found in the previous step and the application launches automatically, navigate to
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows
and delete the entry.


A good free Registry Cleaner here: RegSeeker

It is a good idea to backup your Registry before cleaning. This is a good free tool for that:

[ERUNT] Registry Backup and Restore for Windows
http://www.larshederer.homepage.t-online.de/erunt/


[ERUNT Download URLs]
http://www.aumha.org/downloads/erunt.zip
http://www.aumha.org/downloads/erunt-setup.exe


[Installing & Using ERUNT]
http://www.winxptutor.com/regback.htm
http://www.silentrunners.org/sr_eruntuse.html
http://www.larshederer.homepage.t-o...erunt/erunt.txt


....................................

Altering system files; & or modifying the registry can be risky and D-A-L.com and its members cannot accept liability for any adverse effects caused by following advice freely given on this site.

Thanks very much for replying so helpfully. I have taken the advice of Jeff (above) and did a system restore before reloading Opera, and it now works perfectly. Thanks, both!

Edwin

Glad you're all sorted

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