random reboots with no blue screen!

  1. #11
    Troubled Kid is offline Elite Member

    Re: random reboots with no blue screen!

    sorry its taking me this long been out of town but Yes i ran the diagnostic finally, and heres wat i had gotten.

    Primary SATA
    drive:ST3120026A5-pass
    secondary IDE
    Drive 0:no device
    Secondary IDE
    Drive 0:SAMSUNG DVD-ROM SD-61E- dell not supported
    drive 1:_NEC DVD +RW ND-1100A-dell not supported


  2. #12
    Troubled Kid is offline Elite Member
    im not sure wat that means?

  3. #13
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    It appears that the SATA (hard drive) is OK!

    Look in your Event viewer: rt. click My Computer then click Manage then Event Viewer.
    Or: Administrative Tools/Event Viewer or Start/Run/ eventvwr
    Open the system as well as the application tabs & look for red X errors. Click error line for details.
    Post back the source & event id & Description especially of errors that seem to coincide with this issue.
    Also check the Information lines that might coincide with this issue.

    How to view and manage event logs in Event Viewer in Windows XP


    Also:

    Go to start | search (type in) .dmp
    Note the location of your .dmp files.

    Then:

    1) Download and install the
    Debugging Tools from Microsoft
    2) Download and install this
    debugwiz
    3) Open the Wiz & Browse to, or paste in the path to, your .dmp file.
    4) After the Wiz creates a Text document attach it back to this thread.

  4. #14
    Troubled Kid is offline Elite Member
    i looked at the red x's and it explained wat the error was but it wouldnt let me paste it to here, and i clicked start and then run and typed i nthe .dmp and it said "windows cannot find "dmp"

  5. #15
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Event Viewer: highlight System (or Application as well) and choose Action then Save Log File as...

    If the log is long please edit out all but Error lines or lines that appear relevant here.

  6. #16
    Troubled Kid is offline Elite Member
    ok ill repaste it then

  7. #17
    Troubled Kid is offline Elite Member
    sorry i havent be my internet has been down and the red x errors could not be pasted, and i aslo notice somthing strange.. my computers fan soundsl iek its been working over time making a weired type of sound like its running pretty fast.

  8. #18
    Troubled Kid is offline Elite Member
    I will retry the copy paste the error viewers once agian

  9. #19
    Troubled Kid is offline Elite Member
    Im aslo wondering if i can be able to wipe out my whole system and start from new agian , but i liek to save a couple things i have on a cd such as pics and certain programs i purchased like error guard, can this work?

  10. #20
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    If you do a Clean Install then backup your data and pics. Programs will need to be re-installed.

    If you do a Repair Install your data and programs should be restored although it is still recommended to back up data.

    Both options can be found in this good guide:

    http://michaelstevenstech.com/index.html

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