Hi wonder if anyone can point me in the right direction with this???

Just bought a new pc (hp) which is running windows xp. Set up was pretty straight forward however, half way through doing something on it (95% of the time) a message appears saying that the monitor is going to sleep and The PC crashes and goes to the blue screen, where it says PAGE_FAULT_IN_NONPAGED_AREA

The computer then displays the hp opening page and jumps into what i can only descripe as DOS format and says that the computer has shut down to protect my computer and do i want to run in safe mode, last known configuration or start windows normally. I have been shutting of the machine from the main button as only way i can close as the monitor just goes to sleep.
Not on the net at home so could not be a virus i have picked up??

PLEASE HELP!!

First off as it is a new computer I would return it and demand a working machine.

That being said if you want to try and see what's happening start here:

Look in your Event viewer: rt. click My Computer then click Manage then Event Viewer.
Or: Administrative Tools/Event Viewer or Start/Run/ eventvwr
Open the system as well as the application tabs & look for red X errors. Click error line for details.
Post back the source & event id & Description especially of errors that seem to coincide with this issue.
Also check the Information lines that might coincide with this issue.

How to view and manage event logs in Event Viewer in Windows XP


Also what is the exact HP model & # ?

http://welcome.hp.com/country/us/en/support.html