In desperate Need of Assistance

  1. #1
    Kyser Sose is offline Newbie

    In desperate Need of Assistance

    Long story...A friend gave me a burned copy of Paintshop Pro and when I tried to install, not only did it NOT install but it immediately started to popping up with ALOT of pop-up ads and I mean ALOT. I shut the computer off and the next day when I turned it off, the comp was running real slow most likely from adware-spyware-malware over-running my comp, anyway I now noticed that some progs werenh't working anymore, like when I sync my camera to the comp the prog doesn't want to start up anymore, system restore is just a white blank screen, iTunes is always returning an error and have to close message and others. PLEASE, how can I fix this prob without having to lose any data from the comp? Awaiting somebody's...anybody's help...thanks in advance...


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    As a first response you might want to post a HijackThis log for review by our Pros in that section:

    Please follow the instructions HERE & then post your log in a new thread in the Spyware, Adware, Viruses and HijackThis Logs section.

    (Not in this section please).

    Please specify what issues you appear to be experiencing along with your log.

+ Reply to Thread