I haven't been able to access any sort of sound on my computer for quite a while. I reconfigured my computer and after i reinstalled windows it would not play any sound. When i open up media in WMP it states:

Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly.

I ran a belarc advisor to find out what kind of sound card i have and it came up with

MPU-401 Compatible MIDI Device
Pinnacle PCTV Data Service

i tried downloading drivers for either of those, but to no avail. I'm at my wits end trying to figure out how to fix this...if anyone can help me figure this out it would be amazing. Let me know if u need anymore info about my system to fix the problem. thanx

What is the make and model of your computer?

Have you knowingly installed a PCI Sound Card?

Sorry if my first reply was too brief but if you have not installed a PCI Sound Card then the best source of a driver is the computer manufacturer's web site.

We can help you search if we know the exact make and model of the computer.

If your computer was custom built then the best source is your motherboard's manufacturer so we would need to ID that.

If you have put in your own sound card then we need to ID the make and model of that.

Reinstalling XP often wipes the audio drivers. You just need to find the right one to reinstall.

If you have a driver CD for your computer or motherboard that will do as well.

Open it and look for the Audio Diver.

Hope this helps.

My computer is an emachines D4362. I also did install a pinnacle pctv card, but i believe it was installed incorrectly. It wasnt a custom built computer so i'm sure it shouldn't be too difficult to fix (unless ur me HA). I'm also running windows xp.

eMachines does not list drivers for that model:

http://emachines.com/support/product...es&model=D4362

eMachines specs: Sound: AC '97 audio

That is a very common audio chip but it would be best to ID the motherboard.

Please run and post back this scan. Perhaps we can trace the motherboard.

http://www.d-a-l.com/hardware-scan.php


I don't believe that your Audio is run thru that PCTV card. Are there just 2 cable connections?
The green and pink audio wires go elsewhere (motherboard) do they not? Does the PCTV card not work as well?

all that comes out of my pctv card is a port for a phone cord and a port for a cable line. the green and pink ones do go straight to the motherboard. I just removed the pctv card hardware anyways b/c it was not working...if i get this problem fixed i will try and reinstall that, but i'm fairly sure it wasnt the sound card i was needed...here is the info on the scan...
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OS Information:
PropertyValue
OS Name Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk4\Partitio n1
Service Pack 2.0
OS Manufacturer Microsoft Corporation
Windows Directory C:\WINDOWS


Processor:
PropertyValue
Current Clock Speed 2994
Description x86 Family 15 Model 3 Stepping 3
Manufacturer GenuineIntel
Name Intel(R) Pentium(R) 4 CPU 3.00GHz

Current Clock Speed 2994
Description x86 Family 15 Model 3 Stepping 3
Manufacturer GenuineIntel
Name Intel(R) Pentium(R) 4 CPU 3.00GHz


Memory (RAM):
PropertyValue
Bank Label Bank0/1
Capacity 268435456

Bank Label Bank4/5
Capacity 268435456

Total Memory Deteced in Hardware: ~512 MB
Memory Reported to Operating System: 495MB

Disk Drives:
PropertyValue
Description Disk drive
Manufacturer (Standard disk drives)
Model WDC WD1600JB-00GVC0
Media Type Fixed hard disk media
Size 160039272960 (~149 GB)
Number of Partitions 1

Description Disk drive
Manufacturer (Standard disk drives)
Model Generic USB CF Reader USB Device
Media Type
Number of Partitions

Description Disk drive
Manufacturer (Standard disk drives)
Model Generic USB MS Reader USB Device
Media Type
Number of Partitions

Description Disk drive
Manufacturer (Standard disk drives)
Model Generic USB SD Reader USB Device
Media Type
Number of Partitions

Description Disk drive
Manufacturer (Standard disk drives)
Model Generic USB SM Reader USB Device
Media Type
Number of Partitions


Installed Printers:
PropertyValue

Motherboard:
PropertyValue
Manufacturer First International Computer, Inc.
Model
Name Base Board
Part Number
Product P4-865G series /VL33
Serial Number Serial number xxxxxx
Version PCB 1.x


BIOS:
PropertyValue
Manufacturer Phoenix Technologies, LTD
Name Phoenix - AwardBIOS v6.00PG
Release Date 20040309000000.000000+000
Version IntelR - 42302e31


Monitor:
PropertyValue

Keyboard:
PropertyValue
Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard


Pointing Device:
PropertyValue
Manufacturer Microsoft
Name PS/2 Compatible Mouse


Sound Card:
PropertyValue

Video Card:
PropertyValue

DirectX Installation:
PropertyValue
Version 6.03.01.0148


Modem:
PropertyValue
Model Kyocera KX5 Wireless CDMA Modem
Name Kyocera KX5 Wireless CDMA Modem

Model PCI Soft Data Fax Modem with SmartCP
Name PCI Soft Data Fax Modem with SmartCP


Network Adapters:
PropertyValue
Description Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
Description RAS Async Adapter
Description Packet Scheduler Miniport
Description WAN Miniport (L2TP)
Description WAN Miniport (PPTP)
Description WAN Miniport (PPPOE)
Description Direct Parallel
Description WAN Miniport (IP)
Description Packet Scheduler Miniport
Description Realtek RTL8029(AS)-based Ethernet Adapter (Generic) - Packet Scheduler Miniport
Description Packet Scheduler Miniport
Description Realtek RTL8029(AS)-based Ethernet Adapter (Generic) - Packet Scheduler Miniport
Description Packet Scheduler Miniport

External Ports:
PropertyValue
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator USB0
External Reference Designator USB1
External Reference Designator USB2
External Reference Designator USB3

Expansion Slots:
PropertyValue
Slot Designation PCI0
Slot Designation PCI1
Slot Designation PCI2
Slot Designation AGP
-------------------------------------------------------

That scan is showing neither an audio nor video device.

If your video is also on-board you may need them too.

Here are the motherboard drivers:

ftp://ftp.fic.com.tw/motherboard/dri...ilities_v1.27/

Under Audio I would try one at a time and test. They are .zip files. Are you familiar with working with these?

no i haven't really ever had to use one... do i just download and extract it?

Yes. After extracting you should see a Setup.exe to install.

I do notice that the downloads are quite large.

so i downloaded the realtek650 and ran the setup and the sound works...ur awesome. do i need to do anything else?