cannot view streaming video

  1. #1
    cowboytim is offline Newbie

    cannot view streaming video

    When I try to view streaming video on news sites, youtube.com or other sites, I'm told I have either JavaScript turned off or an old version of Flash player. When I click on links to Adobe's site to download the latest Flash player, it says "Flash player successfully installed." However, even after rebooting, I receive the same message.

    This began occurring about 2 weeks ago, around the time that I was prompted to (and indeed did) download/install a new version of McAffee Security Center (for which I have a one-year paid subscription). I don't understand how that could affect my viewing of streaming video, but that was the only change I made around the time that this problem began. I have checked eventvwr and there are no x-marked error messages coinciding with the times that I've attempted to view streaming videos.

    My PC info: Dell Dim 4400, Windows XP Home w/SP2.

    Neal, in your spyware forum, has already kindly assisted me in running various scans. He stated that I now appear to be free of any malware, and referred me to this forum. Thank you so much.


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    This is a common problem. One resolution is in this thread:

    http://www.d-a-l.com/help/showthread.php?t=42054

    I had the same problem and the above uninstaller worked temporarily for me.

    In my case the problem returns over time. It only affects me using YouTube. I have no trouble viewing anything else.

  3. #3
    cowboytim is offline Newbie
    Thanks, jephree! One glitch, though, was upon running the uninstaller, I received the message "Flash 9.0CX is currently being used" and then another message that FlashPlayer was not completely uninstalled.

    I returned to YouTube and downloaded FlashPlayer from their link, which took 2 attempts, but now I can view YouTube and all other streaming videos.

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