i cant access my start menu

Could you please describe your problem in more detail? What is wrong with your keyboard? Is this a new problem? etc.

Can you boot into Safe Mode?

Try booting into Safe Mode options:

After the power-on and BIOS POST or your Logo screen repeatedly tap the F8 key or hold the Ctrl key before Windows starts.

If your BIOS does not detect your keyboard try a different keyboard for starters.

when i log onto windows my start bar will not show the only thing that i can access is task manager can you help me please

In Task Manager click File then New Task (Run...)

Type: explorer.exe

OK.

What happens?

the start bar popped up for a second and then went away again

Is this a new problem? Were things working OK previously? Any new hardware or software?

If this is a new problem try a System Restore to a point prior to the problem:

From the Task Manager click File > Run: type: %systemroot%\system32\restore\rstrui.exe


If this does not help then:

Try re-booting into Safe Mode options:

After the power-on and BIOS POST or your Logo screen repeatedly tap the F8 key or hold the Ctrl key before Windows starts.

If this is a new problem first try the option that says: Last Known Good Configuration.

If that doesn't work try: Safe Mode. Your screen will fill up with a drivers list at first: just let it run...

i have tried system restore but when they put the windows xp on this pc they did not create a restore point the restore points only alow me to restore back a few days thats all and when i run it in safe mode it does the same thing

is there anything else that i can do

Is this a new computer? Did it ever work?

Do you have the XP CD?

no i realy dont know much about the computer i bought it off of a friend and he bought it