Monitor Problems after XP Pro Upgrade

  1. #1
    help4autism is offline Newbie

    Monitor Problems after XP Pro Upgrade

    I just upgraded from XP Home to XP Pro and now my monitor is completely messed up! It's all garbled looking and I can't read it, as well as the colors being messed up.

    When I go to the device manager it says my display adapter is an unknown device and when I try to reinstall drivers, it says it can't find any drivers.

    HELP!

    I have an EMachine T2885 system. I was looking for my original installation disk that had XP Home on it, hoping it would have the driver I needed, but I can't find it at the moment!

    Any help?


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Do you know if your Graphics are on-board or do you have a Graphics Card?


    Check: start/run dxdiag | Display > Device


    Or please post back this scan: http://www.d-a-l.com/hardware-scan.php

    eMachine shows an on-board device unless you have installed your own card.

    Video: Intel® Extreme Graphics 3D
    64MB Shared memory

    http://www.emachines.com/support/pro...es&model=T2885

  3. #3
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    You will find the basic Intel drivers here:

    http://www.intel.com/support/graphics/index.htm

    You just need to verify your chipset and or motherboard.

  4. #4
    help4autism is offline Newbie
    Quote Originally Posted by jephree
    You will find the basic Intel drivers here:

    http://www.intel.com/support/graphics/index.htm

    You just need to verify your chipset and or motherboard.
    ************************************************** ***********

    I went to this site and this was what was posted for the drivers I need:

    Intel® 82845G Graphics Controller
    End of Interactive Support Announcement
    These products are no longer being manufactured by Intel. Additionally, Intel no longer provides interactive support for these products via telephone or e-mail, nor will Intel provide any future software updates to support new operating systems or improve compatibility with third party devices and software products.
    THESE DOCUMENTS ARE PROVIDED FOR HISTORICAL REFERENCE PURPOSES ONLY AND ARE SUBJECT TO THE TERMS SET FORTH IN THE "LEGAL INFORMATION" LINK BELOW.For information on currently available Intel products, please see www.intel.com and/or developer.intel.com

    Also, I found my original emachines set-up disk that had the drivers on it. I tried to reinstall them and it said there was an error.

    I have also tried downloading numerous other compatible drivers, none of which will download correctly.

    Right now, my monitor is set on the 640x480 lowest setting and also the lowest 4 bit color quality. It will not let me change or adjust either of these. Also, monitor type says default monitor.

    The device manager says "unknown device" for the display adapters. When I click reinstall drivers, it takes me through the installation menu and let's me go through the majority of the install for:
    Intel(r) 82845G/GL/GE/PE/GV Graphics Controller
    Then it warns me this has not passed windows logo testing to verify it's compatibility with windows XP (although this was running perfectly fine on XP Home - it wasn't until I upgraded to XP Pro that I had this problem). I clicked continue anyway. It seems to install almost all of the files and right before it's finished, it says:
    Cannot install this hardware
    Intel(r) 82845G/GL/GE/PE/GV Graphics Controller
    There was a problem installing this hardware
    The data is invalid

    Any suggestions?

  5. #5
    help4autism is offline Newbie
    Quote Originally Posted by jephree
    Do you know if your Graphics are on-board or do you have a Graphics Card?


    Check: start/run dxdiag | Display > Device


    Or please post back this scan: http://www.d-a-l.com/hardware-scan.php

    eMachine shows an on-board device unless you have installed your own card.

    Video: Intel® Extreme Graphics 3D
    64MB Shared memory

    http://www.emachines.com/support/pro...es&model=T2885
    ************************************************** **********
    Thanks! I did this and this was the response I got:

    The system is using the generic video driver. Please install video driver provided by the hardware manufacturer.
    To test DirectDraw functionality, click the "Test DirectDraw" button above.
    Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer.

    I have not installed my own card, so this machine would have what came with it.

    Do you have any suggestions? This is so frustrating!

  6. #6
    help4autism is offline Newbie
    Here's what I got back after the hardware scan you suggested above:

    -------------------------------------------------------

    OS Information:
    PropertyValue
    OS Name Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partitio n1
    Service Pack 2.0
    OS Manufacturer Microsoft Corporation
    Windows Directory C:\WINDOWS


    Processor:
    PropertyValue
    Current Clock Speed 2799
    Description x86 Family 15 Model 2 Stepping 9
    Manufacturer GenuineIntel
    Name Intel(R) Celeron(R) CPU 2.80GHz


    Memory (RAM):
    PropertyValue
    Bank Label DIMM0
    Capacity 536870912

    Total Memory Deteced in Hardware: ~512 MB
    Memory Reported to Operating System: 503MB

    Disk Drives:
    PropertyValue
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model Maxtor 4R080L0
    Media Type Fixed hard disk media
    Size 81956689920 (~76 GB)
    Number of Partitions 1

    Description Disk drive
    Manufacturer (Standard disk drives)
    Model SAMSUNG HM100JC USB Device
    Media Type Fixed hard disk media
    Size 100027630080 (~93 GB)
    Number of Partitions 1


    Installed Printers:
    PropertyValue
    Name hp officejet 5500 series fax
    Port Name USB001
    Default False
    Driver Name hp officejet 5500 series fax

    Name hp officejet 5500 series
    Port Name USB001
    Default True
    Driver Name hp officejet 5500 series

    Name PDF995
    Port Name PDF995PORT
    Default False
    Driver Name PDF995 Printer Driver

    Name Microsoft Office Document Image Writer
    Port Name Microsoft Document Imaging Writer Port:
    Default False
    Driver Name Microsoft Office Document Image Writer Driver


    Motherboard:
    PropertyValue
    Manufacturer Intel Corporation
    Model
    Name Base Board
    Part Number
    Product D845GVSR
    Serial Number BQSR40710784
    Version AAC67659-200


    BIOS:
    PropertyValue
    Manufacturer Intel Corp.
    Name BIOS Date: 02/08/04 19:58:02 Ver: 08.00.08
    Release Date 20040208000000.000000+000
    Version INTEL - 20040208


    Monitor:
    PropertyValue
    Description Default Monitor
    Name Default Monitor
    Screen Height 480
    Screen Width 640


    Keyboard:
    PropertyValue
    Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard


    Pointing Device:
    PropertyValue
    Manufacturer (Standard system devices)
    Name USB Human Interface Device


    Sound Card:
    PropertyValue
    Manufacturer Realtek
    Description Realtek AC'97 Audio
    Device ID PCI\VEN_8086&DEV_24C5&SUBSYS_02088086&REV_01\3&267 A616A&0&FD


    Video Card:
    PropertyValue
    Adapter Compatibility
    Adapter RAM
    Description
    Installed Display Drivers
    Driver Version
    Driver Date
    Video Mode Description 640 x 480 x 2 colors


    DirectX Installation:
    PropertyValue
    Version 6.03.01.0148


    Modem:
    PropertyValue
    Model PCI SoftV92 Data Fax Modem with SmartCP
    Name PCI SoftV92 Data Fax Modem with SmartCP


    Network Adapters:
    PropertyValue
    Description Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
    Description Packet Scheduler Miniport
    Description WAN Miniport (ATW)

    External Ports:
    PropertyValue
    External Reference Designator PS2Mouse
    External Reference Designator Keyboard
    External Reference Designator COM 1
    External Reference Designator LPT1
    External Reference Designator COM 2
    External Reference Designator 1st USB
    External Reference Designator 2nd USB
    External Reference Designator VIDEO
    External Reference Designator RJ-45 Type
    External Reference Designator Audio Mic In
    External Reference Designator Audio Line In
    External Reference Designator Audio Line Out
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator
    External Reference Designator

    Expansion Slots:
    PropertyValue
    Slot Designation J7B2
    Slot Designation J8B1
    Slot Designation J9B1
    -------------------------------------------------------

  7. #7
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Did you try this driver:

    . Video: Intel® Extreme Graphics [WIN2K_XP.EXE] (5410KB) 6.14.10.3762_cert 3/16/2004

    http://downloadfinder.intel.com/scri...4&submit=Go%21

    That is direct from your motherboard via Intel.




    If that does not work Intel relates this driver to your chipset:

    . Graphics Driver [WIN2K_XP14103.EXE] (6037KB) 14.10.3 6/28/2005

    http://downloadfinder.intel.com/scri...4&submit=Go%21

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