I have no need for it, so I've attempted to uninstall the Dell Digital Jukebox Driver--both through XP's Add/Remove Programs and DrvUnins.EXE in the Jukebox's Program Files--but, in both cases, I get the following error message: WISE UNINSTALL--"Could not open INSTALL.LOG file." Does anyone out there know what to do about this so that I can finally get the Dell Digital Jukebox Driver off my system? Thanks!!!

You could try to re-install it from the Dell disk then try uninstalling again.

Or you can try RegSeeker

Under the Installed Applications tab.

Also you can try to manually remove it:

Uninstall Programs Manually

Just because Windows XP has the Add/Remove Programs feature it doesn't mean your application will appear in the list. Furthermore, even if it does appear, it's no guarantee that the uninstall feature will work. When you run across one of these situations the items listed below will help in getting rid of the application. Be aware that these steps may not remove everything associated with the application and can impact other applications on the computer. Have a backup or restore point and use caution.

*

Find the directory for the application and delete all the files in the directory. Delete the directory. e.g. click C: under My Computer then Program Files etc.
*

Open regedit (start/run regedit) and navigate to HKEY_LOCAL_MACHINE\SOFTWARE and find the folder for the application. Delete the folder.
*

Open regedit and navigate to HKEY_CURRENT_USER\SOFTWARE and find the folder for the application. Delete the folder.
*

To remove the application entry from Add/Remove Programs (if present) open regedit and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall and find the folder for the application. Delete the folder.
*

Some applications have Services attached to them. If this is the case, navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es, locate and delete the service.
*

In Windows Explorer, navigate to the individual user settings and delete program references. Common places to check would be:

C:\Documents and Settings\All Users\Start Menu\Programs and delete relevant entries.
C:\Documents and Settings\All Users\Start Menu\Programs\Startup and delete relevant entries.
C:\Documents and Settings\%YourUserID%\Start Menu\Programs and delete relevant entries.
[Do this for each User ID listed]
C:\Documents and Settings\%YourUserID%\Start Menu\Programs\Startup and delete relevant entries.
[Do this for each User ID listed]

If no entries were found in the previous step and the application launches automatically, navigate to
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows
and delete the entry.

A good free Registry Cleaner here: RegSeeker

It is a good idea to backup your Registry before cleaning. This is a good free tool for that:

[ERUNT] Registry Backup and Restore for Windows
http://www.larshederer.homepage.t-online.de/erunt/


[ERUNT Download URLs]
http://www.aumha.org/downloads/erunt.zip
http://www.aumha.org/downloads/erunt-setup.exe


[Installing & Using ERUNT]
http://www.winxptutor.com/regback.htm
http://www.silentrunners.org/sr_eruntuse.html
http://www.larshederer.homepage.t-on...runt/erunt.txt


....................................

Altering system files; & or modifying the registry can be risky and D-A-L.com and its members cannot accept liability for any adverse effects caused by following advice freely given on this site.

Dear "jephree",

I wish I gotten your advice earlier, as I did some screwing-up! I'm going to print out your answer to me for any future removal problems.

In any event, I actually DID wind-up getting the offending Dell Digital Jukebox Driver off my computer--however, I did it by some very bizarre means (I'm not all that computer-savvy, although I did do that reinstall idea [several times--both online and off], at least, before getting the same suggestion from you).

At one point, the Driver was actually removed, but its name still remained on the Add/Remove list, minus the notation of the amount of megabyte space it used (in other words, it had become just an unremoval name on the list!).

In the end, after a series of even more bizarre maneuvers, I managed to get rid of that megabyteless notation, too, but not after mistakenly removing several Registry extensions (without backing them up or having a System Restore available to me anymore from which I could get them back) that had nothing to do with the problem! I had just assumed that all extensions that started with .mm- were related to MusicMatch / Jukebox! Unfortunately, four of the six weren't (I looked them up later on a website that lists the programs involved with various Registry extensions)!

Fortunately, it appears that the four unrelated extensions that I accidentally removed (.mmf, .mml, .mmm, & .mmw) have nothing to do with any of the applications I currently have installed or am ever likely to install.

I do have two more questions about this sort of thing, if you would be willing to answer them: 1) If I ever wanted to get these (or any other missing) extensions back into the Registry for their own sake, couldn't I just copy them onto a disk from the Registry of a friend's computer, and then somehow insert them back into my own Registry? or, 2) If I ever install a program that should need these (or any other missing) extensions, wouldn't that program automatically install these extensions in the process?

Sadly--without knowing what I was doing--I've also used some aggressive Registry Cleaners in the past, and Heaven knows what I may have removed (and, sadly, eventually tossed), which along with these four new removals, may someday come back to haunt me. So far, though, everything is running smoothly (I think), and at least that offending Dell Digital Jukebox Driver entry is gone (along with MusicMatch, which I never liked).

THANKS FOR ALL YOUR HELP!

Marshall

Via start/RUN: regedit | File: you can Export and Import keys so yes you could transfer the exact keys if you remember them.
Assuming the version of XP is the same e.g. Pro SP2 to Pro SP2 etc.


Another possibility is the System File Checker although I am not certain that this will rebuild the registry:

start/run sfc /scannow (note the space between sfc & /scannow).

Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)


If a future application cannot create files dependent on these deletions it will certainly let you know.


There is always down the road a Repair Install of XP. This reinstalls XP as new but retains your data and settings as well as programs. I tend to do this if not every year at least every 2 years just to clean everything up.

How to perform an in-place upgrade (reinstallation) of Windows XP


As you appear to have a Dell machine this process is probably referred to as a NON-destructive Recovery.

Dell has an interactive guide here:

http://support.dell.com/

Choose:

1. Troubleshooting and FAQs

2. How Do I Install the Microsoft® Windows® XP operating system on My Dell Computer?

etc.



.

Dear "jephree",

Bless you, my son! You've been a great help!!!!!!

MARSHALL