BAD_POOL_HEADER - How to fix?

  1. #1
    skbryan is offline Newbie

    BAD_POOL_HEADER - How to fix?

    I am working on a computer that has random crashes. I did a dumpchk and got the following results. I don't know how to interpret them and fix the problem. Can someone please help me? Thanks.

    BugCheck 19, {20, 8600c318, 8600c328, a020001}
    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.
    Probably caused by : Unknown_Image ( nt!ExFreePool+bf1 )

    FULL DUMP

    Loading User Symbols
    ************************************************** *****************************
    * *
    * Bugcheck Analysis *
    * *
    ************************************************** *****************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 19, {20, 8600c318, 8600c328, a020001}

    Probably caused by : Pool_Corruption ( nt!ExFreePool+f )

    Followup: Pool_corruption
    ---------

    1: kd> !analyze -v;r;kv;lmtn;.logclose;q
    ************************************************** *****************************
    * *
    * Bugcheck Analysis *
    * *
    ************************************************** *****************************

    BAD_POOL_HEADER (19)
    The pool is already corrupt at the time of the current request.
    This may or may not be due to the caller.
    The internal pool links must be walked to figure out a possible cause of
    the problem, and then special pool applied to the suspect tags or the driver
    verifier to a suspect driver.
    Arguments:
    Arg1: 00000020, a pool block header size is corrupt.
    Arg2: 8600c318, The pool entry we were looking for within the page.
    Arg3: 8600c328, The next pool entry.
    Arg4: 0a020001, (reserved)

    Debugging Details:
    ------------------


    DEFAULT_BUCKET_ID: DRIVER_FAULT

    BUGCHECK_STR: 0x19

    LAST_CONTROL_TRANSFER: from 80550fc5 to 805371aa

    STACK_TEXT:
    f7beacd0 80550fc5 00000019 00000020 8600c318 nt!KeBugCheckEx+0x1b
    f7bead20 805503e3 8600c320 00000000 f7bead7c nt!ExFreePoolWithTag+0x2c1
    f7bead30 804e7e45 8600c320 863bb428 805694c0 nt!ExFreePool+0xf
    f7bead7c 804e23b5 863bb428 00000000 863c38b8 nt!CcWorkerThread+0x1c8
    f7beadac 80574128 863bb428 00000000 00000000 nt!ExpWorkerThread+0xef
    f7beaddc 804efc81 804e22f1 00000000 00000000 nt!PspSystemThreadStartup+0x34
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16


    FOLLOWUP_IP:
    nt!ExFreePool+f
    805503e3 5d pop ebp

    FOLLOWUP_NAME: Pool_corruption

    SYMBOL_NAME: nt!ExFreePool+f

    MODULE_NAME: Pool_Corruption

    IMAGE_NAME: Pool_Corruption

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    STACK_COMMAND: kb

    BUCKET_ID: 0x19_nt!ExFreePool+f

    Followup: Pool_corruption
    ---------

    eax=f7a4313c ebx=8600c318 ecx=00000000 edx=00000030 esi=8600c318 edi=8055e690
    eip=805371aa esp=f7beacb8 ebp=f7beacd0 iopl=0 nv up ei ng nz na po nc
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00000286
    nt!KeBugCheckEx+0x1b:
    805371aa 5d pop ebp
    ChildEBP RetAddr Args to Child
    f7beacd0 80550fc5 00000019 00000020 8600c318 nt!KeBugCheckEx+0x1b
    f7bead20 805503e3 8600c320 00000000 f7bead7c nt!ExFreePoolWithTag+0x2c1
    f7bead30 804e7e45 8600c320 863bb428 805694c0 nt!ExFreePool+0xf
    f7bead7c 804e23b5 863bb428 00000000 863c38b8 nt!CcWorkerThread+0x1c8
    f7beadac 80574128 863bb428 00000000 00000000 nt!ExpWorkerThread+0xef
    f7beaddc 804efc81 804e22f1 00000000 00000000 nt!PspSystemThreadStartup+0x34
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16
    Unknown option 'n'
    start end module name
    804d7000 806fd000 nt Timestamp: Tue Mar 01 18:57:27 2005 (42250F77) Checksum: 0020D6EC
    806fd000 8071dd00 hal Timestamp: Wed Aug 04 00:59:09 2004 (41107B2D) Checksum: 000293A1
    bf800000 bf9c1180 win32k Timestamp: Wed Oct 05 19:05:44 2005 (43446A58) Checksum: 001CB2E4
    bf9c2000 bf9d3580 dxg Timestamp: Wed Aug 04 01:00:51 2004 (41107B93) Checksum: 0001D181
    bf9d4000 bf9e1000 ialmrnt5 Timestamp: Thu Mar 13 20:14:32 2003 (3E713B08) Checksum: 000151A9
    bf9e1000 bfa03000 ialmdnt5 Timestamp: Thu Mar 13 20:12:59 2003 (3E713AAB) Checksum: 00027EB8
    bfa03000 bfa32740 ialmdev5 Timestamp: Thu Mar 13 20:12:43 2003 (3E713A9B) Checksum: 0002FC86
    bfa33000 bfaa9000 ialmdd5 Timestamp: Thu Mar 13 20:11:53 2003 (3E713A69) Checksum: 0007E825
    bffa0000 bffe5c00 ATMFD Timestamp: Wed Aug 04 0256 2004 (411096C8) Checksum: 00049B67
    ed83f000 ed868f00 kmixer Timestamp: Wed Aug 04 01:07:46 2004 (41107D32) Checksum: 00035AAF
    ed9d9000 ed9fc000 Fastfat Timestamp: Wed Aug 04 01:14:15 2004 (41107EB7) Checksum: 00027EAA
    edd9a000 eddda100 HTTP Timestamp: Fri Oct 08 18:48:20 2004 (41672744) Checksum: 000490D4
    ede7b000 ede9d080 RDPWD Timestamp: Thu Jun 09 18:52:39 2005 (42A8D647) Checksum: 0002C06F
    ee0d6000 ee0d8ac0 SYMREDRV Timestamp: Thu Mar 11 16:50:38 2004 (4050ED3E) Checksum: 00009D97
    ee242000 ee256400 wdmaud Timestamp: Wed Aug 04 01:15:03 2004 (41107EE7) Checksum: 00023A1D
    ee28f000 ee29dd80 sysaudio Timestamp: Wed Aug 04 01:15:54 2004 (41107F1A) Checksum: 00013320
    ee4af000 ee500300 srv Timestamp: Mon May 09 19:17:49 2005 (427FFDAD) Checksum: 000532DF
    ee551000 ee57d400 mrxdav Timestamp: Wed Aug 04 01:00:49 2004 (41107B91) Checksum: 000398F1
    ee902000 ee905800 asyncmac Timestamp: Wed Aug 04 01:05:02 2004 (41107C8E) Checksum: 0000BB8C
    ee93a000 ee93d280 ndisuio Timestamp: Wed Aug 04 01:03:10 2004 (41107C1E) Checksum: 00003A23
    eea56000 eea6d480 dump_atapi Timestamp: Wed Aug 04 00:59:41 2004 (41107B4D) Checksum: 000208FA
    eea6e000 eeadca00 mrxsmb Timestamp: Fri May 05 04:41:42 2006 (445B1DD6) Checksum: 0007CA79
    eeadd000 eeb07a00 rdbss Timestamp: Fri May 05 04:47:55 2006 (445B1F4B) Checksum: 000345EF
    eeb08000 eeb29d00 afd Timestamp: Wed Aug 04 01:14:13 2004 (41107EB5) Checksum: 0002DC47
    eeb2a000 eeb51c00 netbt Timestamp: Wed Aug 04 01:14:36 2004 (41107ECC) Checksum: 00033EE9
    eeb52000 eeb910e0 SYMTDI Timestamp: Thu Mar 11 16:50:21 2004 (4050ED2D) Checksum: 0004585C
    eeb92000 eebb2f00 ipnat Timestamp: Wed Sep 29 17:28:36 2004 (415B3714) Checksum: 00024074
    eebd3000 eebd5900 Dxapi Timestamp: Fri Aug 17 15:53:19 2001 (3B7D843F) Checksum: 0000ACC2
    eebdb000 eec32d80 tcpip Timestamp: Thu Apr 20 06:51:47 2006 (444775D3) Checksum: 0005F865
    eec33000 eec45400 ipsec Timestamp: Wed Aug 04 01:14:27 2004 (41107EC3) Checksum: 0001A264
    eec66000 eec77980 naveng Timestamp: Mon Jul 25 17:14:25 2005 (42E56441) Checksum: 0002200D
    eec78000 eed19260 navex15 Timestamp: Mon Jul 25 17:31:29 2005 (42E56841) Checksum: 000ABF22
    ef15a000 ef16cf00 SYMEVENT Timestamp: Wed Jan 14 20:02:13 2004 (4005F4A5) Checksum: 0001FCBA
    ef16d000 ef1bc000 savrt Timestamp: Mon Feb 09 17:24:30 2004 (402816AE) Checksum: 0004D0D4
    ef2a4000 ef2bf6a0 ialmsbw Timestamp: Thu Mar 13 20:14:26 2003 (3E713B02) Checksum: 00028EA8
    ef2c0000 ef2d32a0 ialmkchw Timestamp: Thu Mar 13 20:14:15 2003 (3E713AF7) Checksum: 00020768
    f7375000 f73a8180 update Timestamp: Wed Sep 01 17:27:22 2004 (41364CCA) Checksum: 0003802A
    f73d1000 f7401100 rdpdr Timestamp: Wed Aug 04 01:01:10 2004 (41107BA6) Checksum: 000336EE
    f7402000 f7412e00 psched Timestamp: Wed Aug 04 01:04:16 2004 (41107C60) Checksum: 0001B55A
    f7413000 f7429680 ndiswan Timestamp: Wed Aug 04 01:14:30 2004 (41107EC6) Checksum: 00016813
    f742a000 f74417e0 aeaudio Timestamp: Wed Feb 26 10:38:21 2003 (3E5CED7D) Checksum: 0001AF87
    f7442000 f7465980 portcls Timestamp: Wed Aug 04 01:15:47 2004 (41107F13) Checksum: 0002E05C
    f7466000 f74ed900 smwdm Timestamp: Fri Mar 21 09:46:20 2003 (3E7B33CC) Checksum: 0008D881
    f74ee000 f7510680 ks Timestamp: Wed Aug 04 01:15:20 2004 (41107EF8) Checksum: 0002E05C
    f7511000 f7524900 parport Timestamp: Wed Aug 04 00:59:04 2004 (41107B28) Checksum: 00016E51
    f7525000 f7547e80 USBPORT Timestamp: Wed Aug 04 01:08:34 2004 (41107D62) Checksum: 0002F594
    f7548000 f7565c00 e1000325 Timestamp: Wed May 21 05:36:42 2003 (3ECB56BA) Checksum: 0001EFDA
    f7566000 f7579780 VIDEOPRT Timestamp: Wed Aug 04 01:07:04 2004 (41107D08) Checksum: 0001B84C
    f757a000 f75900e0 ialmnt5 Timestamp: Thu Mar 13 20:13:03 2003 (3E713AAF) Checksum: 00017CE7
    f7591000 f7593f80 mouhid Timestamp: Fri Aug 17 15:47:57 2001 (3B7D82FD) Checksum: 0000C848
    f7595000 f7597580 hidusb Timestamp: Fri Aug 17 16:02:16 2001 (3B7D8658) Checksum: 0000D6C8
    f75d9000 f75f3580 Mup Timestamp: Wed Aug 04 01:15:20 2004 (41107EF8) Checksum: 0001F5BD
    f75f4000 f7620a80 NDIS Timestamp: Wed Aug 04 01:14:27 2004 (41107EC3) Checksum: 0003996E
    f7621000 f76ad480 Ntfs Timestamp: Wed Aug 04 01:15:06 2004 (41107EEA) Checksum: 0009BF25
    f76ae000 f76c4780 KSecDD Timestamp: Wed Aug 04 00:59:45 2004 (41107B51) Checksum: 00025EE6
    f76c5000 f76d6f00 sr Timestamp: Wed Aug 04 01:06:22 2004 (41107CDE) Checksum: 00016006
    f76d7000 f76f5780 fltMgr Timestamp: Wed Aug 04 01:01:17 2004 (41107BAD) Checksum: 000252BB
    f76f6000 f770d480 atapi Timestamp: Wed Aug 04 00:59:41 2004 (41107B4D) Checksum: 000208FA
    f770e000 f7733700 dmio Timestamp: Wed Aug 04 01:07:13 2004 (41107D11) Checksum: 00029679
    f7734000 f7752880 ftdisk Timestamp: Fri Aug 17 15:52:41 2001 (3B7D8419) Checksum: 00021032
    f7753000 f7763a80 pci Timestamp: Wed Aug 04 01:07:45 2004 (41107D31) Checksum: 0001D791
    f7764000 f7791d80 ACPI Timestamp: Wed Aug 04 01:07:35 2004 (41107D27) Checksum: 00033106
    f77b3000 f77bbc00 isapnp Timestamp: Fri Aug 17 15:58:01 2001 (3B7D8559) Checksum: 0000BB35
    f77c3000 f77cd500 MountMgr Timestamp: Wed Aug 04 00:58:29 2004 (41107B05) Checksum: 000187D6
    f77d3000 f77dfc80 VolSnap Timestamp: Wed Aug 04 01:00:14 2004 (41107B6E) Checksum: 00017B61
    f77e3000 f77ebe00 disk Timestamp: Wed Aug 04 00:59:53 2004 (41107B59) Checksum: 0000CE3F
    f77f3000 f77ff200 CLASSPNP Timestamp: Wed Aug 04 01:14:26 2004 (41107EC2) Checksum: 0000DA62
    f7823000 f782c480 NDProxy Timestamp: Fri Aug 17 15:55:30 2001 (3B7D84C2) Checksum: 0000BAEF
    f7843000 f7851100 usbhub Timestamp: Wed Aug 04 01:08:40 2004 (41107D68) Checksum: 00014269
    f7863000 f7873000 Savrtpel Timestamp: Mon Feb 09 17:24:34 2004 (402816B2) Checksum: 0000C4A5
    f7873000 f787bd80 HIDCLASS Timestamp: Wed Aug 04 01:08:18 2004 (41107D52) Checksum: 0000AB52
    f78d3000 f78db700 wanarp Timestamp: Wed Aug 04 01:04:57 2004 (41107C89) Checksum: 0000EFA7
    f78e3000 f78eb700 netbios Timestamp: Wed Aug 04 01:03:19 2004 (41107C27) Checksum: 0000E953
    f78f3000 f78fb880 Fips Timestamp: Fri Aug 17 20:31:49 2001 (3B7DC585) Checksum: 0000AB1E
    f7953000 f795bd00 intelppm Timestamp: Wed Aug 04 00:59:19 2004 (41107B37) Checksum: 0000B22F
    f7963000 f796fe00 i8042prt Timestamp: Wed Aug 04 01:14:36 2004 (41107ECC) Checksum: 0001CDB6
    f7973000 f7982d80 serial Timestamp: Wed Aug 04 01:15:51 2004 (41107F17) Checksum: 00011088
    f7983000 f798d380 imapi Timestamp: Wed Aug 04 01:00:12 2004 (41107B6C) Checksum: 00012AFC
    f7993000 f799f180 cdrom Timestamp: Wed Aug 04 00:59:52 2004 (41107B58) Checksum: 0000E599
    f79a3000 f79b1080 redbook Timestamp: Wed Aug 04 00:59:34 2004 (41107B46) Checksum: 00010495
    f79b3000 f79c1b80 drmk Timestamp: Wed Aug 04 01:07:54 2004 (41107D3A) Checksum: 000157DE
    f79c3000 f79cf880 rasl2tp Timestamp: Wed Aug 04 01:14:21 2004 (41107EBD) Checksum: 00011D37
    f79d3000 f79e2900 Cdfs Timestamp: Wed Aug 04 01:14:09 2004 (41107EB1) Checksum: 0000FB67
    f79e3000 f79ed200 raspppoe Timestamp: Wed Aug 04 01:05:06 2004 (41107C92) Checksum: 00017254
    f79f3000 f79fed00 raspptp Timestamp: Wed Aug 04 01:14:26 2004 (41107EC2) Checksum: 00016284
    f7a13000 f7a1b900 msgpc Timestamp: Wed Aug 04 01:04:11 2004 (41107C5B) Checksum: 0000AE74
    f7a23000 f7a2cf00 termdd Timestamp: Wed Aug 04 00:58:52 2004 (41107B1C) Checksum: 0000E051
    f7a33000 f7a39200 PCIIDEX Timestamp: Wed Aug 04 00:59:40 2004 (41107B4C) Checksum: 0000D978
    f7a3b000 f7a3f900 PartMgr Timestamp: Fri Aug 17 20:32:23 2001 (3B7DC5A7) Checksum: 00012793
    f7a8b000 f7a90500 TDTCP Timestamp: Wed Aug 04 00:58:52 2004 (41107B1C) Checksum: 0001458D
    f7ac3000 f7ac8000 usbuhci Timestamp: Wed Aug 04 01:08:34 2004 (41107D62) Checksum: 00013083
    f7acb000 f7ad1800 usbehci Timestamp: Wed Aug 04 01:08:34 2004 (41107D62) Checksum: 0000E59A
    f7ad3000 f7ad9000 kbdclass Timestamp: Wed Aug 04 00:58:32 2004 (41107B08) Checksum: 00014798
    f7adb000 f7ae1b00 fdc Timestamp: Wed Aug 04 00:59:25 2004 (41107B3D) Checksum: 000133B3
    f7ae3000 f7aeaa00 sf Timestamp: Tue Apr 01 20:55:16 2003 (3E8A5114) Checksum: 00017DAB
    f7aeb000 f7aef880 TDI Timestamp: Wed Aug 04 01:07:47 2004 (41107D33) Checksum: 00012DBA
    f7afb000 f7aff580 ptilink Timestamp: Fri Aug 17 15:49:53 2001 (3B7D8371) Checksum: 0000648C
    f7b03000 f7b07080 raspti Timestamp: Fri Aug 17 15:55:32 2001 (3B7D84C4) Checksum: 000114B1
    f7b0b000 f7b10a00 mouclass Timestamp: Wed Aug 04 00:58:32 2004 (41107B08) Checksum: 0000A4D1
    f7b13000 f7b18000 flpydisk Timestamp: Wed Aug 04 00:59:24 2004 (41107B3C) Checksum: 0000DCB7
    f7b23000 f7b29180 HIDPARSE Timestamp: Wed Aug 04 01:08:15 2004 (41107D4F) Checksum: 0000E653
    f7b33000 f7b38200 vga Timestamp: Wed Aug 04 01:07:06 2004 (41107D0A) Checksum: 0001265E
    f7b3b000 f7b3fa80 Msfs Timestamp: Wed Aug 04 01:00:37 2004 (41107B85) Checksum: 00008C73
    f7b43000 f7b4a880 Npfs Timestamp: Wed Aug 04 01:00:38 2004 (41107B86) Checksum: 000088F8
    f7b93000 f7b97500 watchdog Timestamp: Wed Aug 04 01:07:32 2004 (41107D24) Checksum: 0000FEBA
    f7bc3000 f7bc6000 BOOTVID Timestamp: Fri Aug 17 15:49:09 2001 (3B7D8345) Checksum: 0000A36C
    f7c4b000 f7c4d280 rasacd Timestamp: Fri Aug 17 15:55:39 2001 (3B7D84CB) Checksum: 0000B2E7
    f7c63000 f7c66c80 serenum Timestamp: Wed Aug 04 00:59:06 2004 (41107B2A) Checksum: 00009584
    f7c6f000 f7c71580 ndistapi Timestamp: Fri Aug 17 15:55:29 2001 (3B7D84C1) Checksum: 0000554A
    f7c93000 f7c96c80 mssmbios Timestamp: Wed Aug 04 01:07:47 2004 (41107D33) Checksum: 0001304A
    f7cb3000 f7cb4b80 kdcom Timestamp: Fri Aug 17 15:49:10 2001 (3B7D8346) Checksum: 00008311
    f7cb5000 f7cb6100 WMILIB Timestamp: Fri Aug 17 16:07:23 2001 (3B7D878B) Checksum: 0000D600
    f7cb7000 f7cb8580 intelide Timestamp: Wed Aug 04 00:59:40 2004 (41107B4C) Checksum: 0000AD1F
    f7cb9000 f7cba700 dmload Timestamp: Fri Aug 17 15:58:15 2001 (3B7D8567) Checksum: 0000DC8A
    f7ccd000 f7cce100 swenum Timestamp: Wed Aug 04 00:58:41 2004 (41107B11) Checksum: 00006DB6
    f7ccf000 f7cd0280 USBD Timestamp: Fri Aug 17 16:02:58 2001 (3B7D8682) Checksum: 000040AF
    f7cd5000 f7cd6f00 Fs_Rec Timestamp: Fri Aug 17 15:49:37 2001 (3B7D8361) Checksum: 000079A7
    f7cd7000 f7cd8080 Beep Timestamp: Fri Aug 17 15:47:33 2001 (3B7D82E5) Checksum: 0000C82C
    f7cd9000 f7cda080 mnmdd Timestamp: Fri Aug 17 15:57:28 2001 (3B7D8538) Checksum: 0000F3F7
    f7cdb000 f7cdc080 RDPCDD Timestamp: Fri Aug 17 15:46:56 2001 (3B7D82C0) Checksum: 0000E2B7
    f7d19000 f7d1aa60 uphcleanhlp Timestamp: Thu Mar 04 23:43:35 2004 (40481387) Checksum: 0000EE07
    f7d21000 f7d22100 dump_WMILIB Timestamp: Fri Aug 17 16:07:23 2001 (3B7D878B) Checksum: 0000D600
    f7d7b000 f7d7bd00 pciide Timestamp: Fri Aug 17 15:51:49 2001 (3B7D83E5) Checksum: 0000213E
    f7ec8000 f7ec8d00 dxgthk Timestamp: Fri Aug 17 15:53:12 2001 (3B7D8438) Checksum: 000035E7
    f7eca000 f7ecab80 Null Timestamp: Fri Aug 17 15:47:39 2001 (3B7D82EB) Checksum: 00008483
    f7ed1000 f7ed1c00 audstub Timestamp: Fri Aug 17 15:59:40 2001 (3B7D85BC) Checksum: 000105B1

    Unloaded modules:
    ed83f000 ed869000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ed83f000 ed869000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ed83f000 ed869000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ed95d000 ed987000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ed95d000 ed987000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ed95d000 ed987000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ed95d000 ed987000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ed95d000 ed987000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ed95d000 ed987000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ed9af000 ed9d9000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ed9fc000 eda26000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    edac6000 edaf0000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    edac6000 edaf0000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    edb90000 edbba000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    edb90000 edbba000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    edb90000 edbba000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    edb90000 edbba000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    edb90000 edbba000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ee1c6000 ee1f0000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f7e70000 f7e71000 drmkaud.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ee21f000 ee242000 aec.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ee1f0000 ee21f000 MidiSyn.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ee417000 ee424000 DMusic.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ee5f6000 ee604000 swmidi.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f7cbb000 f7cbd000 splitter.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f7b2b000 f7b30000 Cdaudio.SYS
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f75a1000 f75a4000 Sfloppy.SYS
    Timestamp: unavailable (00000000)
    Checksum: 00000000

    Closing open log file c:\debuglog.txt

  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Is this a new problem? Were things working OK previously? Any new hardware and or software?

    Does the BAD_POOL_HEADER (19) always repeat as the error?

    What are you doing when it crashes?

  3. #3
    skbryan is offline Newbie
    It has been happening for a couple of months. As I recall, I was looking at the event log and doing some google searches. From what I've read so far, some people think it is ram (I did do the memtest) or a driver or service pack 2. I don't work at the office and don't have a record of the other crashes. When I left yesterday, I had download SP2 w/symbols and told them to start that install. There are lots of hits on the bad_pool message, but I can't figure which solution applies to me.

    I did find this one - http://www.techspot.com/vb/all/windo...gcheck-19.html. I know that ram can test good, but still be bad, so I'll try changing it out. Thanks for your help.

  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    As many links point out that error is very varied and specific to the stack details:

    http://www.google.com/search?sourcei...EADER+%2819%29

    Installing SP2 is a good idea and perhaps will help.

    Many people suggest RAM as an easy culprit although RAM rarely goes bad. In general it either works or it doesn't.

    Let us know if installing SP2 helps. If not try to collect more dumps. Comparing the stacks is the best bet in tracking down the culprit.

    BAD_POOL_HEADER (19)
    The pool is already corrupt at the time of the current request.
    This may or may not be due to the caller.
    The internal pool links must be walked to figure out a possible cause of
    the problem, and then special pool applied to the suspect tags or the driver
    verifier to a suspect driver.

    You could run Verifier

    Type verifier in Start - Run and follow the wizard. This will make
    all drivers slower but error messages should contain the driver's name
    and all drivers get checked as they work. The error code may change as
    Windows is strict with drivers.

  5. #5
    skbryan is offline Newbie
    Thank you for the advice. As soon as I get over to the other office (where the computer is), I'll follow your suggestions. And that will probably be sometime next week.

    I appreciate your assistance.

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