Hello,

After an emergency installation of Win XP Pro (to cope with a nasty virus), I upgraded to SP2 and all the latest XP updates for security etc.

Now, for whatever reason, my system does not play any sounds and in Control Panel --> Sounds & Audio Devices it shows as "No Audio Device". Similarly, for Playback it shows "No Playback Devices" and all menu boxes are greyed out.

I've checked the Services to make sure that Windows Audio is set to start and that all associated services are running too.

The result of an online DAL scan does not detect ANY sound, video or modem installation (see below).

In Control Panel, under Sounds, the Audio Codecs, Legacy Audio Drivers etc are shown as working properly.

Can anyone suggest a possible solution?

Thanks,
Jan
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OS Information:
PropertyValue
OS Name Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk5\Partitio n2
Service Pack 2.0
OS Manufacturer Microsoft Corporation
Windows Directory C:\WINDOWS


Processor:
PropertyValue
Current Clock Speed 3401
Description x86 Family 15 Model 3 Stepping 4
Manufacturer GenuineIntel
Name Intel(R) Pentium(R) 4 CPU 3.40GHz

Current Clock Speed 3401
Description x86 Family 15 Model 3 Stepping 4
Manufacturer GenuineIntel
Name Intel(R) Pentium(R) 4 CPU 3.40GHz


Memory (RAM):
PropertyValue
Bank Label BANK0
Capacity 536870912

Bank Label BANK2
Capacity 536870912

Total Memory Deteced in Hardware: ~1024 MB
Memory Reported to Operating System: 1023MB

Disk Drives:
PropertyValue
Description Disk drive
Manufacturer (Standard disk drives)
Model Maxtor 7Y250M0
Media Type Fixed hard disk media
Size 250056253440 (~233 GB)
Number of Partitions 2

Description Disk drive
Manufacturer (Standard disk drives)
Model Generic USB CF Reader USB Device
Media Type
Number of Partitions

Description Disk drive
Manufacturer (Standard disk drives)
Model Generic USB MS Reader USB Device
Media Type
Number of Partitions

Description Disk drive
Manufacturer (Standard disk drives)
Model Generic USB SD Reader USB Device
Media Type
Number of Partitions

Description Disk drive
Manufacturer (Standard disk drives)
Model Generic USB SM Reader USB Device
Media Type
Number of Partitions

Description Disk drive
Manufacturer (Standard disk drives)
Model HP photosmart 7700 USB Device
Media Type
Number of Partitions


Installed Printers:
PropertyValue

Motherboard:
PropertyValue
Manufacturer ASUSTeK Computer INC.
Model
Name Base Board
Part Number
Product Puffer
Serial Number X312345678
Version 1.xx


BIOS:
PropertyValue
Manufacturer American Megatrends Inc.
Name BIOS Date: 08/27/04 13:45:15 Ver: 08.00.10
Release Date 20040827000000.000000+000
Version A M I - 8000427


Monitor:
PropertyValue

Keyboard:
PropertyValue
Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard


Pointing Device:
PropertyValue
Manufacturer Microsoft
Name Microsoft PS/2 Mouse


Sound Card:
PropertyValue

Video Card:
PropertyValue

DirectX Installation:
PropertyValue
Version 6.03.01.0148


Modem:
PropertyValue

Network Adapters:
PropertyValue
Description Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
Description 1394 Net Adapter
Description RAS Async Adapter
Description Packet Scheduler Miniport
Description WAN Miniport (L2TP)
Description WAN Miniport (PPTP)
Description WAN Miniport (PPPOE)
Description Direct Parallel
Description WAN Miniport (IP)
Description Packet Scheduler Miniport
Description 802.11g USB 2.0 adapter - Packet Scheduler Miniport
Description Packet Scheduler Miniport
Description Microsoft TV/Video Connection

External Ports:
PropertyValue
External Reference Designator PS2Mouse
External Reference Designator Keyboard
External Reference Designator USB1
External Reference Designator USB2
External Reference Designator USB3
External Reference Designator USB4
External Reference Designator USB5
External Reference Designator USB6
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator

Expansion Slots:
PropertyValue
Slot Designation PCIEX16
Slot Designation PCI1
Slot Designation PCI2
Slot Designation PCI3/PCIEX1
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Hi and welcome to D-A-L

Have you the disc that came with the PC other than the XP disc, that'll maybe have the drivers for the soundcard

Hello there!

Thanks!

Unfortunately, the PC was one of those "preloaded" ones, purchased from a major retail store over a year ago.

There's scant information in the PC handbook relating to the soundcard. And I have no disc with drivers from that time. All very unsatisfactory I must admit.

J

what's the make and model of the PC?

what discs came with the PC?

>1. From Device Manager (be sure to select View/Show hidden devices), find the 'ISAPNP
>Read Data Port' device from the System Devices list. (Of note: once I successfully
>repaired this problem, this device no longer appears.)
>2. Right click the ISAPNP device, and select "Update Driver"
>3. Select "Install from a list or specific location"
>4. Select "Don't search. I will choose the driver to install."
>5. The step I left out on prior trials: UNSELECT "Show Compatible Hardware"
>6. Be sure that "(Standard System Devices)" is selected under Manufacturer.
>7. Under Model, scroll down until you see "Plug and Play Software Device Enumerator".
>Select this item, and select "Next>".
>8. You will receive some frightening error message that you should probably disregard.
>9. Complete the installation of the driver. You will see your device list magically
>change before your eyes. The other PNP devices will mysteriously become enabled and
>active. If not, restart.

This should work and restore your audio

i looooooooooooooveeeeeeee youuu!!!!! that trick gave me audio back!! u r a genius!!!

efi u r god. thanks a lot dude

Originally Posted by efi

>1. From Device Manager (be sure to select View/Show hidden devices), find the 'ISAPNP
>Read Data Port' device from the System Devices list. (Of note: once I successfully
>repaired this problem, this device no longer appears.)
>2. Right click the ISAPNP device, and select "Update Driver"
>3. Select "Install from a list or specific location"
>4. Select "Don't search. I will choose the driver to install."
>5. The step I left out on prior trials: UNSELECT "Show Compatible Hardware"
>6. Be sure that "(Standard System Devices)" is selected under Manufacturer.
>7. Under Model, scroll down until you see "Plug and Play Software Device Enumerator".
>Select this item, and select "Next>".
>8. You will receive some frightening error message that you should probably disregard.
>9. Complete the installation of the driver. You will see your device list magically
>change before your eyes. The other PNP devices will mysteriously become enabled and
>active. If not, restart.

This should work and restore your audio

I tried this. The 'ISAPNP Read Data Port' device has disappeared from the System Devices list like you said, but still no sound!!