i am new to this..about 2 years ago i had someone install a second hard drive for me..problem is now my computer doesnt show the drive anymore...

is there anyway to recover the drive???
i have files on there i would like to get back and also i use it for backing up...

could someone help me with this
ty
hat

What is the indication that it is lost?

Does the BIOS detect it?

Does Disk Management detect it?

Start/Run/ diskmgmt.msc

1)doesn't show under my computer..was drive e:

2)how do i know or check if bios can detect it????

3)i will try the disk management and see if that detects it...

ty
hat

i ran diskmanagement and it does not detect it??

now what???
ty
hat

Re boot the computer and enter the BIOS setup. This is usually done by pressing the Delete key right after the computer starts. Sometimes you will see the key on the screen: Press Del to enter Setup. Some models use F2 as well. If this doesn't work what is the make and model of the computer?

In the BIOS Setup use your arrow keys to navigate to either General > Hard Drives or perhaps Boot Menu > Hard Drives. This will show if the motherboard sees this drive. If not then you have a bad connection and or drive.

i tried the online scanner on a link in one of the forums...its shows i have 2 hd's
1 my c drive which is 32 gb and the other i cant find at 10gb's

it says
-------------------------------------------------------

OS Information:
PropertyValue
OS Name Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partitio n1
Service Pack 2.0
OS Manufacturer Microsoft Corporation
Windows Directory C:\WINDOWS


Processor:
PropertyValue
Current Clock Speed 1699
Description x86 Family 15 Model 1 Stepping 3
Manufacturer GenuineIntel
Name Intel(R) Celeron(R) CPU 1.70GHz


Memory (RAM):
PropertyValue
Bank Label RAS 0 & 1
Capacity 134217728

Bank Label RAS 2 & 3
Capacity 268435456

Total Memory Deteced in Hardware: ~384 MB
Memory Reported to Operating System: 351MB

Disk Drives:
PropertyValue
Description Disk drive
Manufacturer (Standard disk drives)
Model Maxtor 31024H1
Media Type Fixed hard disk media
Size 10240473600 (~10 GB)
Number of Partitions

Description Disk drive
Manufacturer (Standard disk drives)
Model WDC WD400BB-75DEA0
Media Type Fixed hard disk media
Size 39999536640 (~37 GB)
Number of Partitions 1


Installed Printers:
PropertyValue
Name PaperlessPrinter
Port Name PAPERLESSPRINTER
Default False
Driver Name PaperlessPrinter

Name hp LaserJet 1000 DOS
Port Name LPT1:
Default False
Driver Name hp LaserJet 1000 DOS

Name hp LaserJet 1000
Port Name USB001
Default True
Driver Name hp LaserJet 1000

Name deskPDF
Port Name DDM:
Default False
Driver Name deskPDF


Motherboard:
PropertyValue
Manufacturer ECS
Model
Name Base Board
Part Number
Product P4VMM2
Serial Number 00000000
Version 1.0


BIOS:
PropertyValue
Manufacturer American Megatrends Inc.
Name Default System BIOS
Release Date 20010402000000.000000+000
Version AMIINT - 10


Monitor:
PropertyValue
Description NEC MultiSync E700
Name NEC MultiSync E700
Screen Height 768
Screen Width 1024


Keyboard:
PropertyValue
Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard


Pointing Device:
PropertyValue
Manufacturer Microsoft
Name PS/2 Compatible Mouse


Sound Card:
PropertyValue
Manufacturer Microsoft
Description Unimodem Full-Duplex Audio Device
Device ID MODEMWAVE\0\{C613FA9A-C077-4490-9E43-6725C64FBAE8}

Manufacturer VIA Technologies, Inc.
Description Vinyl AC'97 Codec Combo Driver (WDM)
Device ID PCI\VEN_1106&DEV_3059&SUBSYS_0A831019&REV_50\3&61A AA01&0&8D


Video Card:
PropertyValue
Adapter Compatibility S3 Graphics Co., Ltd.
Adapter RAM 33554432
Description S3 Graphics ProSavageDDR
Installed Display Drivers s3gnb.dll
Driver Version 6.14.10.0025-13.94.25
Driver Date 3/2/2004 5:02:30 PM
Video Mode Description 1024 x 768 x 4294967296 colors


DirectX Installation:
PropertyValue
Version 6.03.01.0148


Modem:
PropertyValue
Model AOpen FM56-PV Controllerless PCI Modem
Name AOpen FM56-PV Controllerless PCI Modem


Network Adapters:
PropertyValue
Description VIA Rhine II Fast Ethernet Adapter
Description RAS Async Adapter
Description Packet Scheduler Miniport
Description WAN Miniport (L2TP)
Description WAN Miniport (PPTP)
Description WAN Miniport (PPPOE)
Description Direct Parallel
Description WAN Miniport (IP)
Description Packet Scheduler Miniport

External Ports:
PropertyValue
External Reference Designator Def

Expansion Slots:
PropertyValue
Slot Designation PCI1
Slot Designation PCI2
-------------------------------------------------------
does this help any???
ty
hat

So this is the drive:

Disk Drives:
PropertyValue
Description Disk drive
Manufacturer (Standard disk drives)
Model Maxtor 31024H1
Media Type Fixed hard disk media
Size 10240473600 (~10 GB)
Number of Partitions

Maxtor has a Diagnostic tool PowerMax:

http://www.maxtor.com/portal/site/Ma...&downloadID=22

You download this and create a bootable floppy. This will then run diagnostics on that Maxtor drive.

i downloaded and installed.
would not run
i went to their homepage and says does not work with xp..

any other suggestions???
are their any free software downloadsi can try?
ty
hat

It works on XP.

File Name: powermax.exe
File Download Size: 952 KB

File Version: 4.22
Revision Date: 12/12/05
Compatible Operating Systems: OS/2 ,Windows 2000 ,Windows 95B ,Windows 98 ,Windows Me ,Windows NT ,Windows XP Home Edition ,Windows XP Professional

Are you sure you created the floppy properly? You cannot just download to a floppy. You need to create the boot disk:

Step-by-Step Instructions - Downloading PowerMax

NOTE: The PowerMax download is a self-extracting file.


After downloading to your Windows desktop, insert a clean formatted floppy diskette into your A:\ drive.
Double-click on the PowerMax diskette creator icon.
When the Maxtor pop-up screen displays, click on the "Create Floppy" option.

The files will extract on to the floppy diskette, creating a bootable version of the PowerMax utility. Do not download PowerMax directly to a floppy. PowerMax extracts from a Win32 environment only and will not extract from 16-bit DOS mode.

i downloaded like you said...all files are there as i checked
i will format another and try again...
i will let you know

are there any special things i should do or enter when i get to that point???
ty again
dave