Hi
I just ran the scan, here it is:

Thanks
Nancy
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OS Information:
PropertyValue
OS Name Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partitio n1
Service Pack 2.0
OS Manufacturer Microsoft Corporation
Windows Directory C:\WINDOWS


Processor:
PropertyValue
Current Clock Speed 3006
Description x86 Family 15 Model 4 Stepping 1
Manufacturer GenuineIntel
Name Intel(R) Pentium(R) 4 CPU 3.00GHz

Current Clock Speed 3006
Description x86 Family 15 Model 4 Stepping 1
Manufacturer GenuineIntel
Name Intel(R) Pentium(R) 4 CPU 3.00GHz


Memory (RAM):
PropertyValue
Bank Label Bank0/1
Capacity 536870912

Bank Label Bank2/3
Capacity 536870912

Total Memory Deteced in Hardware: ~1024 MB
Memory Reported to Operating System: 1022MB

Disk Drives:
PropertyValue
Description Disk drive
Manufacturer (Standard disk drives)
Model HDS728080PLAT20
Media Type Fixed hard disk media
Size 82343278080 (~77 GB)
Number of Partitions 1

Description Disk drive
Manufacturer (Standard disk drives)
Model Maxtor 6Y250P0
Media Type Fixed hard disk media
Size 250994419200 (~234 GB)
Number of Partitions 2

Description Disk drive
Manufacturer (Standard disk drives)
Model WDC WD80 0BB-22JHA0 USB Device
Media Type Fixed hard disk media
Size 80023749120 (~75 GB)
Number of Partitions 1


Installed Printers:
PropertyValue
Name HP remote printers
Port Name ISHARE
Default False
Driver Name HP remote printers

Name HP Officejet 7300 series fax
Port Name USB001
Default False
Driver Name HP Officejet 7300 series fax

Name HP Officejet 7300 series
Port Name USB001
Default True
Driver Name HP Officejet 7300 series

Name Adobe PDF
Port Name My Documents\*.pdf
Default False
Driver Name Adobe PDF Converter


Motherboard:
PropertyValue
Manufacturer
Model
Name Base Board
Part Number
Product SiS-661
Serial Number
Version


BIOS:
PropertyValue
Manufacturer Phoenix Technologies, LTD
Name Phoenix - AwardBIOS v6.00PG
Release Date 20050218000000.000000+000
Version AWARD - 42302e31


Monitor:
PropertyValue
Description Plug and Play Monitor
Name Plug and Play Monitor
Screen Height 768
Screen Width 1024


Keyboard:
PropertyValue
Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard


Pointing Device:
PropertyValue
Manufacturer Microsoft
Name PS/2 Compatible Mouse


Sound Card:
PropertyValue
Manufacturer Creative Technology, Ltd.
Description Creative EMU10K1 Audio Processor (WDM)
Device ID PCI\VEN_1102&DEV_0002&SUBSYS_80641102&REV_07\3&61A AA01&0&50


Video Card:
PropertyValue
Adapter Compatibility NVIDIA
Adapter RAM 67108864
Description NVIDIA GeForce4 Ti 4200 with AGP8X
Installed Display Drivers nv4_disp.dll
Driver Version 6.13.10.4072
Driver Date 9/27/2002 4:38:00 PM
Video Mode Description 1024 x 768 x 4294967296 colors


DirectX Installation:
PropertyValue
Version 6.03.01.0146


Modem:
PropertyValue

Network Adapters:
PropertyValue
Description SiS 900-Based PCI Fast Ethernet Adapter
Description WAN Miniport (L2TP)
Description WAN Miniport (PPTP)
Description WAN Miniport (PPPOE)
Description Direct Parallel
Description RAS Async Adapter
Description WAN Miniport (IP)
Description WAN (PPP/SLIP) Interface
Description WAN Miniport (ATW)

External Ports:
PropertyValue
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator USB0

Expansion Slots:
PropertyValue
Slot Designation PCI0
Slot Designation PCI1
Slot Designation PCI2
Slot Designation PCI3
Slot Designation AGP
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Creative sends one to E-MU

Do you have a Creative Professional / E-MU product? If so, please visit E-MU's support site for assistance

EMU10K1

http://www.emu.com/support/welcome.asp?rd=download

I do not see your model there but you might try experimenting with various drivers. You will need to find the drivers for that card or whatever card you end up using. The on-board drivers will not work well with that or any other card.

One example from e-MU to try: 8mb E-MU GM SoundFont Bank (Windows XP)

Also just a general search for a driver:

http://www.google.com/search?hl=en&l...er&btnG=Search

Just an afterthought: disabling on-board audio might help.

THANK YOU!!!

I tried the sound card in all slots also. The second slot seems to have helped.
I downloaded the drivers and I hunted down the Creative Sound driver install too
Disabled the onboard sound.

I now have great sound back...

I am still puzzled as to why the sound would not work other than using another sound card, suppose it doesn't matter since I do have sound. Glad I had the sound card available.

Thank you so much for taking the time and giving me all the advice.
I do appreciate it!!!

It's 3:00 am and I am pooped from this sound issue.
I'll be making a donation tommorow, when the mind has been rested.

Thank you again!
Nancy

Thanks for the thanks and support!

I can only guess that we didn't find the required driver for the onboard chip.

Fry did not list drivers for your model but the motherboard was listed and we tried the motherboard driver.

The only next steps I had in mind were a full chipset driver and or a BIOS re flash.

As you say now that the card is working this is all moot. I can't imagine how your software problem could have damaged the hardware so I can only assume that there is a mystery driver out there somewhere.

Thank you again! I've made my donation--- now that the brain cells are rested.

I've kept note of all your advice, and hopefully WILL NOT NEED IT in the near future.http://www.d-a-l.com/help/newreply.p...te=1&p=101631#
Smile

Now I can go back to finishing my slide show!

Appreciate it!!
Take care,
Nancy

Thanks for the update and the thanks!

And thanks again for the support!

Let us know if we can help further in the future!




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