Ahh and would I need to open or save the file to my computer? Sorry

Save it and then go off line to install. Turn off your AV when you go off line.

You will probably see a Setup.exe in the download. Click that.

I installed the video, and saved the file, but it came in a zip folder and there's no option to install it. Can you tell me what the problem is?

You need to unzip it.

Right click the zip and choose Extract to here:

Then choose Folder on Desktop.

Once extracted you should see Setup.exe

You then click that.

I will download it myself just to verify.

How did that work for you?

I did download and unzip and there is a Setup.exe in there.

Thank you SO much, it worked!

Kool!

You got both audio and visual now?

Yup, both. I can't stop listening to my iTunes =p. Thanks again!

Thanks for the update and the thanks!

Let us know if we can help further in the future!




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